GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Great Service
October 06, 2025
Overall rating

Very professional and knowledgeable. Resolved and repaired quickly, cleaned up and asked if I had any questions

Tom G,

El Paso, TX
5
October 06, 2025
Overall rating

Rated Victor as a 5. He is awesome, great customer service. It didn't take him very long to figure out the problem. He stayed long enough to make sure that the problem was fixed. I highly recommend this technician, and I will always request him for any future appliances breakdown. Thanks Victor

Rich F,

Orlando, FL
Great!
October 06, 2025
Overall rating

Thank you Daniel for being persistent in completing the job all the way through!

Diana P,

Waleska, GA
Mario service review
October 04, 2025
Overall rating

Mario was very efficient, knowledgeable and helpful. His customer service skills were excellent.

Teresa M,

Grand Blanc, MI
Refrigerator problem
October 03, 2025
Overall rating

The repairman showed up on time and was very knowledgeable on my GE Profile. Water was leaking down into my freezer bottom and all my frozen food was thawing. Sometimes the ice maker was not working either. He was fast and got my refrigerator doing what it should. I highly recommend Sears repair and I had Home Shield so it only cost me a service fee. Thank you Steve for the quick and expert service.

William H,

Hartselle, AL
Fast, Skilled, and Reliable Technician
October 03, 2025
Overall rating

Claudio was excellent—he quickly diagnosed the issue with my fridge's convertible drawer, ordered the part, and came back to fix it with a fast turnaround despite delays in his schedule. He even caught that my shelf was upside down and fixed it on the spot! Professional, efficient, and very skilled. Highly recommend.

Rossnina D,

Grass Valley, CA
Excellent Service for our refrigerator/freezer.
October 02, 2025
Overall rating

We had our refrigerator start leaking and freezing up. Water was all over the kitchen. Excellent service!!! Here in a timely manner; Friendly and helpful. Good recommendations for follow-up.

Janis P,

Laguna Woods, CA
Andy service today
October 02, 2025
Overall rating

Andy is first rate. He was very careful with my floors and stove surrounds so that they did not get scratched. He is very personable. I rate his ability and personality as a five out of five.

Barbara B,

Saylorsburg, PA
Great service
October 02, 2025
Overall rating

Tyler was friendly and got the problem analyzed and resolved quickly.

Richard W,

Keller, TX
He Came, He Fixed, He Left!
October 01, 2025
Overall rating

Called out for a problem with a Profie All in one combo washer/dryer. He diagnosed and fixed the problem rapidly and charged the minimum. Will definitely call again!

Kevin T,

Bellingham, WA