GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Air Fryer
November 24, 2025
Overall rating

Mark was very polite and friendly. He explained the issue so I could understand.

Nancy C,

Candia, NH
Excellent service
November 24, 2025
Overall rating

Hamayoon fixed my dishwasher. Sears Direct came the same day I contacted them, quickly diagnosed the problem, ordered parts, and did the repair as soon as the parts arrived. I'm very pleased with the results.

Andrew W,

Fairfax, VA
Refrigerator repair
November 21, 2025
Overall rating

Great customer service and very knowledgeable technician! Great service! Thank you!

Girolamo O,

San Pedro, CA
Ice maker repair
November 21, 2025
Overall rating

Our service technician was in and out with no issues. It appears that our ice maker will be working again. One issue is that our appointment was set up for 1 Dec. We had no idea that the service technician was showing up today. Luckily we were home and didn't waste anyone's time.

Joseph G,

Leavenworth, KS
Nice Guy
November 21, 2025
Overall rating

Good communication, knowledgeable, friendly, and honest. Thanks for the help.

Matthew B,

Round Lake, IL
At last
November 21, 2025
Overall rating

After weeks of missed appointments, misdiagnoses, and postponed appointments, we got Joe for a technician and he fixed our problem. This was a painful process, exacerbated by only having access to AI which failed miserably and left me extremely frustrated. I would never recommend Sears Home Services to anyone.

Matt H,

Chagrin Falls, OH
excellent service
November 19, 2025
Overall rating

Brain was personable, knowledgeable & professional. I couldn't have asked for a better tech.

Salvatore C,

Pittsgrove, NJ
5
November 19, 2025
Overall rating

Professionalism, courteous prompt and did a great job. Thank you

George S,

Kansas City, KS
Maria
November 19, 2025
Overall rating

Professional and check out the refrigerator , known his work

Maria G,

Miami Beach, FL
Dryer repair
November 19, 2025
Overall rating

On time and explained the issue and what my options were for the repair.

Peggy C,

Clarksburg, WV