GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Microwave
November 26, 2025
Overall rating

Excellent polite careful of the surroundings and cleanliness. Microwave works now!!

Patty Y,

Oakland, CA
Fixing oven
November 26, 2025
Overall rating

He was very polite and professional. He quickly fixed my oven and did an excellent job.

Lauren D,

Lenexa, KS
Knows his stuff
November 26, 2025
Overall rating

The technician was able to diagnose and fix the issue by himself. The technician who came yesterday was not as skilled and believed that the whole refrigerator had to be taken out of its housing and taken apart. The gentleman today was able fix it by himself without unnecessary dissembling.

Maria G,

Miami Beach, FL
Whirlpool washing machine
November 25, 2025
Overall rating

Second attempt to repair. Parts needed to be ordered. Machine was repaired quickly today. No issues. Pleasant technicians.

Sandra P,

Sartell, MN
Air Fryer
November 24, 2025
Overall rating

Mark was very polite and friendly. He explained the issue so I could understand.

Nancy C,

Candia, NH
Excellent service
November 24, 2025
Overall rating

Hamayoon fixed my dishwasher. Sears Direct came the same day I contacted them, quickly diagnosed the problem, ordered parts, and did the repair as soon as the parts arrived. I'm very pleased with the results.

Andrew W,

Fairfax, VA
Refrigerator repair
November 21, 2025
Overall rating

Great customer service and very knowledgeable technician! Great service! Thank you!

Girolamo O,

San Pedro, CA
Ice maker repair
November 21, 2025
Overall rating

Our service technician was in and out with no issues. It appears that our ice maker will be working again. One issue is that our appointment was set up for 1 Dec. We had no idea that the service technician was showing up today. Luckily we were home and didn't waste anyone's time.

Joseph G,

Leavenworth, KS
Nice Guy
November 21, 2025
Overall rating

Good communication, knowledgeable, friendly, and honest. Thanks for the help.

Matthew B,

Round Lake, IL
At last
November 21, 2025
Overall rating

After weeks of missed appointments, misdiagnoses, and postponed appointments, we got Joe for a technician and he fixed our problem. This was a painful process, exacerbated by only having access to AI which failed miserably and left me extremely frustrated. I would never recommend Sears Home Services to anyone.

Matt H,

Chagrin Falls, OH