GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Phillip was very knowledgeable and friendly.
January 21, 2026
Overall rating

Sears service on the other hand is awful! My washer stopped working after parts were replaced, but because a knob was ordered I could not get someone back out to fix it. I could not reach a person to speak with. I waited 5 weeks before someone could come out because the knob was on back order. My calls were supposedly escalated (the few times I reached someone) but no one ever contacted me. Speaking with AI was no help. Worst customer service ever!!!

Debbie G,

Springtown, TX
Review of technition. Jane Reynolds
January 20, 2026
Overall rating

Very pleasant, knowledgeable and patient with my questions. Top notch representative for Sears.

Jane R,

Hendersonville, TN
Knowledge of appliances
January 20, 2026
Overall rating

Excellent service Larry was thoughtful and knew his stuff tried his best to repair it.

Sheryl L,

Winnebago, IL
Dishwasher PARTS
January 20, 2026
Overall rating

Harold was very helpful! Easy to work with also. Conscientious and knowledgeable.

Michael F,

Coppell, TX
Microwave repair
January 19, 2026
Overall rating

Excellent service by the repairman I would recommend him highly

Elissa S,

Flushing, NY
Home owner
January 16, 2026
Overall rating

Great tech. Did an excellent job. Friendly and on time. .

Sandra S,

Carmel, CA
Customer
January 16, 2026
Overall rating

Technician was courteous and informative-interpreted the problem correctly and reported the findings for solution accordingly.

James C,

Charleston, WV
Excellent Service
January 16, 2026
Overall rating

This is by far the best interaction I've had with a service representative. He was very amicable and took the time to explain everything involved. I would definitely recommend John to anyone and everyone requiring services.

Jim M,

Live Oak, FL
Satisfied customer
January 15, 2026
Overall rating

Ben was very pleasant and skilled at his job. He made sure everything was in its place when the job was completed.

Peggy M,

Little River, SC
Microwave
January 15, 2026
Overall rating

Keith was kind, knowledgeable and thorough. Our microwave is working now and we are very happy.

Sue H,

Benicia, CA