GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Oven Fan Rattling Noise
February 11, 2026
Overall rating

Mark diagnosed the problem quickly and resolved it without having to replace any parts. He was very friendly, efficient and quick to resolve the issue. Thank you!

Jennie G,

Queensbury, NY
Excellent!
February 11, 2026
Overall rating

Andrew not only provided excellent customer service in quickly replacing the needed part, he also provided much needed advice on the use of the appliances in order to maximize their efficiency moving forward. He is a credit to Sears Home Service.

John S,

Mooresville, NC
Great service
January 31, 2026
Overall rating

Mark was very knowledgeable and experienced. He took the time to look at the problem and explained things clearly.

Helen S,

Temecula, CA
Good service
January 30, 2026
Overall rating

Pleasant and knowledgeable. And prompt. Showed up right on time

Ellen M,

Port Saint Lucie, FL
Fast, efficient, knowledgeable.
January 29, 2026
Overall rating

Despite some scheduling issues which were not his fault (a 26 minute service window to fully service a combination washer/heat pump dryer unit… really Sears?) he arrived early, got to work quickly and had the unit cleaned out and serviced in no time at all.

Kevin E,

Bellingham, WA
Home services
January 25, 2026
Overall rating

Ryan the did a good job and he explained everything he is doing and answered questions that I asked him,

Eunida S,

Sicklerville, NJ
Very knowledgeable and thorough Technician & Polite
January 24, 2026
Overall rating

Mohammad was very informative, investigated the failure and determined the mechanism that failed. He called before arriving and called after to explain the failure. He cleaned up the area and completed the service call on time and we have followed up on the next steps. Much appreciated for his attention to detail.

Charles B,

Frederick, MD
Refrigerator Repair
January 23, 2026
Overall rating

Marshall did a great job inspecting and identifying our issue, however he said the required parts to repair it were no longer available. We are still waiting for Sears to deliver their report to AHS so we can move forward with getting approval for a replacement.

Phillip T,

Selbyville, DE
Homeowner
January 22, 2026
Overall rating

He was on time and fixed the dryer hopefully! Very pleasant and courteous!

Lorraine D,

Kinnelon, NJ
Excellent service
January 22, 2026
Overall rating

All the Sears repairmen, including Kenneth, who came to our home to fix our fridge were excellent.

Israel A,

Wesley Chapel, FL