GE Profile Repair Reviews

Not what I expected but should have

The technician arrived diagnosed the problem as "ice buildup" around the fan. All of which we knew was the problem as it happened before in which the fan had to be replaced. Although he did not run any diagnostic test he claimed the ice build up was from the door being left open for a long period of time. That did it happen as there is an alarm that reminds you the door is open. He directed me to a YouTube video on how to correct the ice build up if it happens again which he said was to unplug the refrigerator for 24 hours. Well the same noise came back 2 days later but not as loud. I did not and will not unplug the device for 24 hours that's just ridiculous and something you shouldn't have to do for the device to operate normally.