GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Honest
Mr. G, a man who listened to my issues and proceeded to investigate. Isolating the problem, and adjustments. Honestly stating he was unsure if it would correct the issue. Wait a few weeks, should the problem persist then call for tech services again.
Lee Z,
Montgomery, TXService call
Great service Edward C was timely friendly knowledgeable and a very nice person pleasure having him service our appliance
Loretta D,
Wallingford, CTPerformance
Was very professional and skilled. Was very pleasant and explained Was Was required. I would recommend him. Thanks for the timely repair.
Gregory Hill,
Chesterton, INMicrowave
Good
Lynn H,
Fort Pierce, FLDryer repair
Efficient, polite and experienced. He showed me how to operate when locked! He didn't have equipment to clean out dryer outlet. Luckily I had done it with leaf blower 😎
Phyllis P,
Gulfport, FLFriendly guy giving good service
John was informative about the problem, answered questions, and provided expectations for next steps. He was professional and friendly.
John F,
Bayside, WIDishwasher repair
While my first call for repairs was on SEPT. 11, to me this is inexcusable for an appointment to take over a month. I was canceled no less than 3 TIMES, WAITING till 7PM and not even a call is abysmal. As far as the repairs today, they went well except for the fact that one screw is now missing from the dishwashers inner door, disappointing and I now have to get one with a trip to the hardware store. I'm not at all pleased with the way the whole deal was handled!!
John & Pat S,
Dracut, MAStill not fixed
He was nice. However, Sears home services suck. You can't speak to a person. Their chat does not get you to a person. My fridge is still not fixed. I've waited two months for somebody to show up. The first guy didn't show and reported I was not home which isn't true. I waited all day, he called me at 7pm and then reported I wasn't home. I will never use your services again.
Kim D,
Peoria, AZRefrigerator Repair
I have used Sears Service for many years and they have been very good. For this service call I had a broken water line which has happened a few times with this fridge. Even though I told Sears what the issue was, the technician did not have the necessary tubing to make the repair on the first visit. The technician ordered some tubing which arrived a week later and on the second visit Helvettica was able to make the repair. Overall, I thought Helvettica did a good job, was very knowledgeable and had good customer skills. Only issue is that it took two trips and over two weeks to make a simple repair.
Mary A,
Southborough, MAService
Excellent
Katie L,
Clinton, CT