GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Good service
February 17, 2025
Overall rating

Been dealing with this issue for the past six months. Still have yet to have it resolved.

Michael G,

Sparks, NV
Solid Surface GE cooktop
January 30, 2025
Overall rating

Technician called to verify problem. Parts ordered. No house visit

John B,

Dunkirk, MD
Great work
October 23, 2024
Overall rating

Rhyen has worked on my appliances in the past and has always done a great job

Dan N,

Kuna, ID
Great grand gravy
October 02, 2024
Overall rating

Easy fix. Replaced circuit board in about 5 minutes. 5 stars if hadn't taken 10 days to get the part shipped. Not an ideal amount of time to be without a refrigerator.

Andrew L,

Yuma, AZ
Stove top repair
September 17, 2024
Overall rating

The technician was good but he was 2 hrs later than the service schedule window and no one notified me.

Ajoy B,

Tucson, AZ
Customer
September 06, 2024
Overall rating

I'm Excellent customer service resolving problem with freezer issue, ice maker, and temperature settings. Thank you for your knowledge of my refrigerator.

Gwendolyn Daughtry,

Evans, GA
A day late, but problem solved
August 08, 2024
Overall rating

Philip called late and came a day late, but once he got here he knew right away what the problem was and fixed it. he showed me how to do preventive maintenance. The late show up was not Philip's fault. We were not on his schedule yesterday.

Thomas H,

Bedford, NH
Service on refrigerator
July 12, 2024
Overall rating

Service was excellent and the problem was fixed. The delay in arriving from the several rescheduled times on the app was annoying. We had to wait the entire day for him to get here. The first text stated he will be here at 11:11 and we are the second stop and then several text with delayed times came through out the day and he finally arrived after 5:15.

Jeninne C,

Port Chester, NY
Sears Home Repair
July 08, 2024
Overall rating

With my recent home refrigerator repair, Ruben was very professional and knowledgeable. I appreciate his feedback on the matter and would recommend his services. Scheduling with Sears online needs work, my appointment got postponed twice when there were openings on the portal.

Aaron,

La Mesa, CA
gas stove repair
June 12, 2024
Overall rating

Rolando B was unable to repair my gas stove as he was given incorrect information by the intake personal. he was very helpful in explaining my policy coverage and said he would input the correct information and I should receive a call about correcting this problem .

Carise H,

Germantown, NY