GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
GE repair.
Tony was very friendly and knowledgeable. Although the outcome wasn't what we wanted.
Louise R,
Naugatuck, CTDryer
He was prompt, told me nothing is wrong with the dryer, to clean the metal I front of the lint catcher and to have my dryer vent cleaned out and to reset the circuit breaker. BUT if the temp rises on a delicate setting , some one will be back to fix the dryer
Margaret E,
Manteca, CACooktop repair
Very nice and professional technician (plus two helpers), but took two scheduled visits to get the cooktop working, left some screws unused after the first visit, and did not put drawer that had to be removed under the cooktop back onto the track after the second visit.
Louis P,
Overland Park, KSGood technician
We had some misunderstandings but he was really good in turning in around and fixing. Though the company sent the wrong parts.
Kishore S,
Tracy, CAGE Profile oven repair
Jamshid H was punctual, courteous, well-prepared, and successful at repairing my oven. He was a credit to the Sears organization.
Michael& M,
Alexandria, VAIIjir Z
After close to a month my dishwasher was finally repaired. 3 different technicians 3 different diagnosis. The first technician Dwight spent 20 minutes at my home. The first 5 minutes declared the motor pump was broken. The other 15 minutes he did nothing but complain about his job and AI. Second technician Tim did spend useful time but ordered 3 different parts, again misdiagnosed. The third technician Iijir discovered dishwasher problem immediately it only needed one of the parts. When Iijir opened the 5 parts sent lucky they were not needed as I was sent a used motor and a bent heating element. All of these technicians came very late in the day. The updates were terrible. Oh this was the 4th attempt not 3. I took off again another day at of work and got a text 4:50 that my appointment was going to be rescheduled. I'm a reasonable person but your service not being able to communicate to me or giving a tighter appointment time is unacceptable, and not showing up at all is rude. Fortunately, hopefully Iijir was successful in my repair. Because this was not a good experience overall.
Steve M,
Beachwood, OHFixing my range
The service you provided is excelente, on time and very profecional, I probably will get a Sears home service.
Editi C,
Rehoboth Bch, DE??????
I am not sure which one is Byron since I've had 3 technicians in the last 3 weeks.
Vincent T,
Baton Rouge, LATIMELY support
Thank you. Appreciated his help. Hope we get the new part or new one for the replacement soon as we need this quickly.
Rajagopal K,
San Diego, CAGE refrigerator.
John was right on time however my refrigerator is still in question. I wish I had some more answers other than it might not happen again. It's a lot of trouble unloading everything out of a refrigerator in the freezer and have to load it back in again hoping it won't happen again.
Nathan and MelissaD,
Fairview, TN