GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Dishwasher repair
The technician did an excellent job.
T. O.,
Sykesville, MDService
Outstanding service! Martin was on time, pleasant to talk to and complete the job quickly.
Damon T,
Springfield, MOPleased with service!
Roger, as always, was professional, pleasant, and proficient at servicing my appliance.
Gretchen B,
Willsboro, NYGE Profile Dishwasher Service Visit
Zaire was very knowledgable and friendly. He was able to diagnose my dishwasher quickly and was willing to explain everything he was doing which really decreased my anxiety.
Shirley O,
Cary, NCSuper Tech
Sears should be grateful that Ken is working for you. Absolutely the best tech that my wife and I have had the pleasure working with on our GE fridge. We have been a Sears customer for our appliance warranties for 35+ years. Ken was very knowledgeable, kind and courteous. Thank You!! Greg and Jill Scott
Jill S,
Hudson, FLGood
Did good job. Was professional and respectful of my property.
Navneet B,
Acworth, GAService call for GE microwave
Timely repair with explanation. Technician called 20 minutes before arrival
Barbara D,
Middletown, DEKohles house
Richard is great the dryer still makes noise and will request service again
Marvin K,
Lenexa, KSCompetent even though not informed, or timely
Bernard had 3 arrival times (8:15, 9:12, and 10:14) and was 1/2 hour late for the third arrival time. I waited for him for all three times at the lobby of our complex. This was disappointing. He never phoned to advise me - I had to keep getting updates online. Bernard was not aware of the need for a second person to help pull the stove away from the wall to install the part. Lorenzo G. was our prior service technician and I believe he had identified the need to move the stove. I solved the issue. At 10:56, I called our maintenance department to get a person to help Bernard. The Maintenance manager came up to help. The replacement part was installed quickly, Bernard asked me to dispose of the old part(!) and Bernard was on his way. Bernard is technically competent, but, for me, customer service, responsibility and satisfaction was less than I would expect.
Grete S,
Cupertino, CADishwasher service
Paul was great, it just would have been helpful to get an estimated time of arrival much earlier in the day. Our window was 8 am to 3 pm and we didn't know when he would show until he reached out a bit before noon
Matthew D,
Raynham, MA