GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Service man woek
August 02, 2023
Overall rating

Very good excellent

James C,

Woodstock, MD
Excellent Technician!!! Highly Recommend!!
August 02, 2023
Overall rating

James was a pleasure to have in our home to work on our free standing range. James was friendly, courteous, and extremely knowledgeable. James provided excellent communication and explained everything in a detailed and easy to understand fashion. We would utilize A&E again because of their technicians (like James). We just wish A&E would provide a shorter ETA, which is currently anytime between 8am-5pm, a 9 hour window! We know of no others who have a 9 hour window. All others give a four hour window, i.e. 8-12 or 12-5. Thanks James!!

Customer,

Oxford, PA
Refrigerator repair
August 02, 2023
Overall rating

The guy was knowledgeable and professional highly recommended. Honest man.

Dan B,

Tracy, CA 95376
Refrigerator Issues
August 02, 2023
Overall rating

Mohammad was not only professional but timely with diagnosing the problem and helpful.

Joseph H,

Pt Of Rocks, MD
Fidel's visit
August 01, 2023
Overall rating

Very professional and immediately understood the problem. Cordial in conversation.

Leora W,

Salinas, CA
Fixed Quickly
August 01, 2023
Overall rating

The technician repaired our dishwasher quickly. Two things I disliked; 1. A repair window if 8 AM to 5 PM is ridiculous. You need to provide a much shorter window. 2. You cannot talk to a customer service representative. When the phone system is not working like yesterday, that is disgusting.

Leon S,

Lake Mary, FL
Refrigerator repair
August 01, 2023
Overall rating

Berkley was very nice and knowledgeable! When his original repair didn't work, he quickly accessed the problem and ordered another part! He was late getting to us today but very apologetic!

Harry P,

Lynchburg, VA
Faulty combination oven door
August 01, 2023
Overall rating

Excellent diagnosis and prompt resolution. Showed up on time and everything was up and running in short order.

Aswin G,

Burlington, MA
Good to have an extended warranty!
August 01, 2023
Overall rating

Rawle was able to figure out what needed to be done with my fridge and got the parts the same day! He saved me from looking for a new appliance. The warranty is definitely worth the money. The technicians really know their stuff and are efficient and pleasant to work with.

Gail K,

Hollywood, FL
Dishwasher
August 01, 2023
Overall rating

Joey was prompt and efficient

Dennis R,

Meridian, MS