GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Knowledgeable Professional
August 02, 2023
Overall rating

Philip diagnosed and repaired a defective fan switch in my stove top. He explained the process and showed me what was going on, both in the diagnosis and the repair phases. Ask for Phillip if you need someone who knows what they're doing. He's knows a thing or two, because he's seen a thing or two. #thumbsup

Michael E,

Sanford, NC
Dishwasher Repair
August 02, 2023
Overall rating

Displayed an excellent and professional manner. Was friendly and efficient, as well as knowledgeable and informative regarding the problem. Fixed the problem quickly!

Mark R,

Tampa, FL
Donnie was excellent
August 02, 2023
Overall rating

Great service Great technician Will recommend A&E Very efficient Answers all questions

Ruel P,

Saint Francisville, LA
Service man woek
August 02, 2023
Overall rating

Very good excellent

James C,

Woodstock, MD
Excellent Technician!!! Highly Recommend!!
August 02, 2023
Overall rating

James was a pleasure to have in our home to work on our free standing range. James was friendly, courteous, and extremely knowledgeable. James provided excellent communication and explained everything in a detailed and easy to understand fashion. We would utilize A&E again because of their technicians (like James). We just wish A&E would provide a shorter ETA, which is currently anytime between 8am-5pm, a 9 hour window! We know of no others who have a 9 hour window. All others give a four hour window, i.e. 8-12 or 12-5. Thanks James!!

Customer,

Oxford, PA
Refrigerator repair
August 02, 2023
Overall rating

The guy was knowledgeable and professional highly recommended. Honest man.

Dan B,

Tracy, CA 95376
Refrigerator Issues
August 02, 2023
Overall rating

Mohammad was not only professional but timely with diagnosing the problem and helpful.

Joseph H,

Pt Of Rocks, MD
Fidel's visit
August 01, 2023
Overall rating

Very professional and immediately understood the problem. Cordial in conversation.

Leora W,

Salinas, CA
Fixed Quickly
August 01, 2023
Overall rating

The technician repaired our dishwasher quickly. Two things I disliked; 1. A repair window if 8 AM to 5 PM is ridiculous. You need to provide a much shorter window. 2. You cannot talk to a customer service representative. When the phone system is not working like yesterday, that is disgusting.

Leon S,

Lake Mary, FL
Refrigerator repair
August 01, 2023
Overall rating

Berkley was very nice and knowledgeable! When his original repair didn't work, he quickly accessed the problem and ordered another part! He was late getting to us today but very apologetic!

Harry P,

Lynchburg, VA