GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Oven fixed
August 28, 2023
Overall rating

Jesse was very friendly, knowledgeable and considerate while in my home.

Angela S,

Apple Valley, CA
Washer Fixed
August 28, 2023
Overall rating

Medi was quick and did a great job for us

Bill L,

Cromwell, CT
Very Happy
August 28, 2023
Overall rating

Frank and his assistant were very good. They had to disassemble the inside to defrost the drain which was frozen up because the P trap on the back was clogged up.

Gerald M,

Tampa, FL
Technician Grade A. Sears Grade D
August 27, 2023
Overall rating

Michael did a good job. Arrived on time and did good job. Service dept was almost impossible to deal with, back and forth with a e.ding of Thank you and goodbye, leaving me hanging without proper resolution. I am skeptical of Sears to do further service through AHS for me in the future. Every service call is the same goat rope between AHS, Sears and the paying customer. A Sears robot and a AHS Malaysian trying hard to compensate for the untenable arrangement AHS has built. Sears and AHS needs to revamp the entire process.

JOHN H,

Victoria, MN
Top notch tech
August 26, 2023
Overall rating

John was very knowledgeable and took the time to explain everything he was doing. He was also very kind, careful and kept everything clean around him. He diagnosed quickly and resolved the matter as planned. Top notch service!

Dan N,

Camp Hill, PA
Fixed our drain in no time
August 26, 2023
Overall rating

Mark F. was great! We had a solid, 1+-inch think sheet of ice in the bottom of the freezer, creeping under the door. Mark quickly diagnosed the plugged drain line in the freezer side of our 23-yr old side-by-side refrigerator and set to work, clearing the drain in no time. Even though it was late, we were his ninth appointment of the day, he was still friendly, professional and thorough. You go Mark!!

Jean H,

Apache Jct, AZ
Greatest Technician Ever!!!
August 25, 2023
Overall rating

Earl Jones showed up first thing in the morning and got right to work fixing our dishwasher. Earl replaced the faulty drain pump and maneuvered the dishwasher out from under the counter being very careful of the wood floors. Now we have a working dishwasher again. Earl was very pleasant and a true professional.

Michael F,

Coppell, TX
Microwave
August 25, 2023
Overall rating

Robert, the Sears technician, did a great job repairing our microwave.

Richard W,

White Bear Lk, MN
Great service
August 25, 2023
Overall rating

Faramarz was Kind and informative, really helpful in fixing the problem we had.

E K,

Woodbridge, VA
Stopped up stand pipe
August 25, 2023
Overall rating

Roman found an issue we did not know we had with a stopped up stand pipe for our washer. We will be calling a plumber to fix the problem. Mostly likely he saved us from having a major flood issue and saved us lots of money. Thank you .

Joseph V,

Honolulu, HI