GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Professional and informative
March 24, 2026
Overall rating

Mr. Barry explained what was wrong with our fridge and provided some knowledge on how to prevent it from happening again. We were very pleased with the service provided!

Nettie D,

Milford, DE
Clifford went above and beyond what I expected.
March 24, 2026
Overall rating

Clifford is a highly knowledgeable technician and genuinely prioritizes customer satisfaction. His thorough diagnosis and instructions enabled me to comprehend the system's operation and identify potential future issues. He also proactively informed me about other potential problems if the initial solution didn't resolve the issue, but we are confident that this has effectively addressed the heating problem. Give this man a raise! Thank you for your support and guidance.

Brandon R,

Goose Creek, SC
Great Service
March 22, 2026
Overall rating

Eli was a very knowledgeable technician who made sure all my questions were answered and that my washer was back in full functional status. I recommend you hire more employees like Eli or Mae sure they are trained to this magnitude.

Fliesha S,

Ellenwood, GA
Oven not working
March 22, 2026
Overall rating

Ryan assessed the issue thoroughly and was able to find the root cause promptly. He ordered the parts and fixed the issue within days of his 1st visit.

Herb F,

Budd Lake, NJ
Madjid
March 20, 2026
Overall rating

Polite, clean and straight to work. Finished promptly with no whining.

Betsy L,

Herndon, VA
Dishwasher
March 18, 2026
Overall rating

Was very professional and answered all my concerns. Made sure there was nothing else wrong with it.

Brice D,

Cottonwood, AL
Owner
March 18, 2026
Overall rating

He fixed it and was pleasant, efficient and timely. I appreciated his work.

Ken M,

Tallahassee, FL
Home owner
March 17, 2026
Overall rating

Professional, quick and knowledgeable of system he needed to repair

Morris D,

Franklinton, NC
A Model Technician
March 17, 2026
Overall rating

David was exceptional. He was courteous and respectful ensuring that there was no damage to our home or property. The repair was completed in a reasonable time even after the first post-repair test failed. David quickly spotted the problem (a wire had come off) and fixed it without further delay. It was lucky having another technician with David since it was much easier to get the microwave oven in and out of the cabinet with two people. I would be happy to recommend David for future repairs, but customers don't really get a choice. I can and do recommend Sears Appliance Service for any appliance repairs needed.

William S,

Gig Harbor, WA
Polite and knowledgeable
March 14, 2026
Overall rating

This was the third board that finally corrected the problem. This is in no part Travis fault. He preformed his job well.

Jennifer C,

Harrisburg, PA