GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Professional, Honest, Skillful, Personable
September 26, 2023
Overall rating

Fednel was prompt and honest. He did what was needed and did not oversell. Everything we hoped for.

David E,

Lexington, MA
Ice maker repair
September 26, 2023
Overall rating

Professional and courteous

Larry F,

Colden, NY
Kenny was great but serious issues with the company
September 26, 2023
Overall rating

The service tech today was pleasant , addressed the issue and is hopefully resolved. That being said , I will not use renew this contract for multiple reasons. First being an 8 hour time frame ! Completely unreasonable to have somebody wait home for 8 hours with no update until within 30 minutes of arrival. to make matters worse , my spouse took a day off from work last week waited home for 8 hours , nobody called and never showed up. It is impossible to get a human being on the phone. I was able to live chat with Assurant they had me contact the vendor in which nobody had an explanation and was told I would be contacted the next day Surprise , Nobody ever called me back I went back online to reschedule service for the following week Tech was great today but the company behind the scene is completely unprofessional

Ronald A,

Brick, NJ
Home repair
September 26, 2023
Overall rating

Professional Employees. Equals Professional service. Highly recommended. Hard to find a reliable company these days.

Lori E,

Fresno, CA
Prompt and efficient service
September 26, 2023
Overall rating

Very polite, respectful and knowledgeable. Very pleased with the service experience.

Laura M,

Gettysburg, PA
Another Happy Encounter
September 26, 2023
Overall rating

Rick took care of the dishwasher. He was friendly, knowledgeable, thorough and efficient . I appreciate it.

Robert W,

Parkersburg, WV
Excellent service
September 26, 2023
Overall rating

Called when on his way, arrived on time, professional, understood our problem. Problem was resolved. Very much appreciated his help

Nannette R,

Fresno, CA
Very smart
September 26, 2023
Overall rating

Great service and knowledge. Could not ask for better. Clearly knows what he is doing.

Mike B,

Jacksonville, FL
Good service
September 26, 2023
Overall rating

Thomas was able to make our repair. He explained all the options clearly. He was pleasant and professional.

Laura G,

Alamo, CA
Quick evaluation.
September 26, 2023
Overall rating

Very quick to determine problem with microwave. Dealt with insurance company determining fix was not doable; replacement will be necessary.

David R,

Rehoboth Bch, DE