GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.8K
Average Rating
4.7/5
Great overall.
Romel was very good from the first visit to the last! Good communication via text and phone call to provide accurate arrival time. If he had to get parts and was gone for a while, he called/messaged when he was on his way back. Good knowledge overall about the appliance he was working on and all defective parts were placed and checked for working order before he left. Great job!
Arlene B,
San Jose, CASears Home Services Review
Ken was pleasant, informative, neat, talkative, and helped us decide what we need to do to have a working washing machine.
Bonnie M,
Sandwich, ILGreat service
Gary was easy to communicate with and identified the issue almost immediately.
Leroy L,
Dallas, TXService for gas-top
On-time - > met service window Called prior to arrival Pleasent and polite demeanor Answered questions and explained the trouble
Anita B,
Alameda, CAVery Efficient
Jose was right on time and fixed the refrigerator quickly.
Patricia J,
Willits, CAJon is Awesome!
I had Adis from Sears coming by and not fixing my dishwasher and Adis kept throwing parts at it. Finally Jon came by and got my dishwasher fixed without ordering any parts and fixed Adis' mistakes. Jon was very polite and showed a high degree of proficiency in repairs. Much better than Adis. Jon also did the work without any complaints or issues. Jon deserves a pay raise or something, as he is extremely proficient in repairing appliances.
Charles H,
Vernon, NYGreat guy very knowledgeable
Really good guy that was able to solve the problem very quickly.
Mark S,
Chantilly, VAHome owner
Excellent
Mark J,
Farmingtn Hls, MIWaste of time and money.
Problem was not resolved partly because technician wasn't equipped with the proper diagnostic equipment. Problem is intermittent so another service call wil be required in the future. Waste of time and money for me and your company.
James P,
Deland, FLCooktop repair
Courteous, prompt and polite. Did a great job on fairly difficult repair.
Michael F,
Kingsport, TN