GE Monogram Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
501
Average Rating
4.6/5
Greatful, I am
Lawson and Muhammad came to work on a follow-up call for Madho. Apparently Madho ordered the wrong piece per Lawson. Lawson said they don't make the part we needed anymore. Lawson and Muhammad I stalled the heater pan and a thermistor or two. Then left. When I started hearing a peculiar noise. I opened the freezer door I could tell the evaporator fan was hitting on something. I called Lawson to tell him but he advised he couldn't come back due to time management. and asked me to contact Muhammad. I left him a msg then Lawson came back to save the day. I called Muhammad to advise same.
Kit B,
Yuba City, CAAlonso is great. Sears is terrible.
Sears missed many appointments and lied about visiting house saying no one was home. Alonso was the only one who showed up and fixed the washer.
Douglas D,
Anthony, NMNoisy GE Refrigerator, over scheduled repairman
Our refrigerator had a very noisy experience on Christmas Day, so I dug out my expensive extended warranty. The company servicing our warranty had changed to Sears; this was a surprise. It was difficult to make an appointment; an unfortunate surprise. I was charged a fee for the initial visit; another surprise. Sears's overly concerned texts to be sure I would be home during our 12:00-5:00pm arrival window were not helpful when the repairman missed the window by 2+ hours (7:15pm). Fortunately, the overbooked repairman, Ben, was very knowledgeable, very professional, very nice. Ben listened to our concerns, skillfully accessed the possible problem(s) and went about his work. Ben gets a 5, Sears's overbooking scheduling gets a 0.
John D,
Lodi, CAgreat!
Ray has been a great help and person to repair our microwave! I cannot thank him again & again! If I need him I will certainly call him again! Thank you Ray!!!
Cheri T,
Las Vegas, NVFriendly
Service repair tech got our washer running again. And was able to honor the 30 day service warranty.
Karen H,
Danville, CAFriendly service
Michael was friendly and quick. The parts, however, took a month and a half to receive.
Amanda O,
Colorado Springs, COService review
Excellent mechanic, quick, specific and helpful. We appreciated her work.
Jim H,
Santa Fe, NMKnowledgeable
James is so knowledgeable really the only technician from Sears I trust that he knows what he is actually doing!
Daniela P,
New Milford, NJQuick and efficient
Super nice and friendly guy. Was very thorough and made sure I understood
Keri C,
Leavenworth, KSgreat service
technician was great and professional he fixed the issue, the part took too long to come though
Majid N,
Mobile, AL