GE Monogram Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

501


Average Rating

4.6/5

Monogram Gas Range repair
January 15, 2026
Overall rating

He was courteous and repaired the stove and it is working fine for now, it will take some time to know how well he did since this is the 5th or 6th time it has been worked on for the same problem. Twice while it was still under warranty and 3 or 4 times under our extended warranty.

Alicia C,

Knoxville, TN
Very efficient
January 13, 2026
Overall rating

Don was great and very helpful explaining everything. I would recommend him and hope he can help again when needed.

Leslie P,

Bellingham, WA
Excellent Service
January 12, 2026
Overall rating

The service man from Sears was very professional, on time, and neat.

Cristine C,

Vista, CA
Ice maker repair
January 12, 2026
Overall rating

Bronell did a good job. He explained everything to us.

Sabrena C,

Springfield, IL
Built in microwave
January 10, 2026
Overall rating

Took care of problem with in ten minutes. Very professional.

Ralph U,

Henderson, NV
Excellent!
January 08, 2026
Overall rating

On time, very helpful, fixed problem the first time! Very polite, great cleanup

Paula D,

Bruce Twp, MI
Great tech!
January 07, 2026
Overall rating

Always professional! Took a while for the warranty company to send the correct parts but he was always great!!!

Daniel W,

Aldie, VA
Kevin Rickets did an absolutely fantastic job.
January 07, 2026
Overall rating

Kevin Rickets was very pleasant, sociable, and very knowledgeable of our appliance problem. He is a great asset to the Sears repair team.

Jerry P,

Bloomfield Hills, MI
Greatful, I am
January 06, 2026
Overall rating

Lawson and Muhammad came to work on a follow-up call for Madho. Apparently Madho ordered the wrong piece per Lawson. Lawson said they don't make the part we needed anymore. Lawson and Muhammad I stalled the heater pan and a thermistor or two. Then left. When I started hearing a peculiar noise. I opened the freezer door I could tell the evaporator fan was hitting on something. I called Lawson to tell him but he advised he couldn't come back due to time management. and asked me to contact Muhammad. I left him a msg then Lawson came back to save the day. I called Muhammad to advise same.

Kit B,

Yuba City, CA
Alonso is great. Sears is terrible.
December 31, 2025
Overall rating

Sears missed many appointments and lied about visiting house saying no one was home. Alonso was the only one who showed up and fixed the washer.

Douglas D,

Anthony, NM