GE Monogram Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

501


Average Rating

4.6/5

Alex
July 27, 2023
Overall rating

Alex did a quick job. He was knowledgeable about the unit. Took it apart quickly. Replaced the magnetron. Very nice person. I will use Sears with him again. Thank you

Jan H,

Jackson, GA
Refrigerator
July 26, 2023
Overall rating

Excellent

Kerstin A,

Ewa Beach, HI
Refrigerator Repair
July 26, 2023
Overall rating

Very thorough and helpful! Educated me on all things necessary.

Andy M,

Brentwood, TN
Need to come back
January 05, 2026
Overall rating

We had an appointment before Juan and person said we weren't home and we were. They left. Juan at least called when he was on way. Your app is BAD. No ability to communicate with tech. He didn't do anything just tested temp. My temp is back at 41. How do I get someone back?

James S,

Punta Gorda, FL
Very knowledgeable
December 20, 2025
Overall rating

Very nice, and awesome customer service!!!!!!! Had him out to put on a replacement part.

Ellen D,

Edwardsburg, MI
Dishwasher
December 16, 2025
Overall rating

Charles did a great job with the repair and provided a lot of guidance on use. However the door handle apparently got scratched during the repair .

Joseph W,

Warren, PA
Good service
November 11, 2025
Overall rating

Good service, but one of the two issues still persists.

Keith B,

Mount Pleasant, SC
Cooktop
May 29, 2025
Overall rating

Seems good. Hope all fixes last long term from here out

Cecilia D,

Monterey, CA
Friendly and on time!
May 09, 2025
Overall rating

Wasn't able to fix refrigerator but tried! Gave me good notice of arrival!

Ronnie H,

Covington, LA
Frozen water line
April 08, 2025
Overall rating

The problem was diagnosed; and self corrected. However, we did not come up with a solution to prevent it in the future. David suggested the door insulation might be deteriorated. I will need to follow up for a replacement door on the unit.

Frank S,

Sparta, NJ