GE Monogram Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

501

Average Rating

4.6/5

Service comments
March 21, 2024
Overall rating

Chris does an excellent job in a professional and friendly way. I do have a complaint about Sears Service. You send multiple texts about date of service appt. However, not having any idea of time we are stuck waiting all day. Last Monday I waited all day for a tech and none showed; no message all that day nor the day after. The tech knows his daily schedule at 8 AM and could let us know an approximate time or at least a time range.

Richard B,

Loveland, OH
Monogram
March 18, 2024
Overall rating

Marshall is very knowledgeable did an excellent He was on time and professional He was also very friendly and took the time to explain the problem to me

Srinath K,

Ypsilanti, MI
Great service
March 12, 2024
Overall rating

Norman arrived earlier than the scheduled time, but I was notified he was on his way. He was very methodical as he was trying to find out what was the source of the problem. Once he determined the problem, he notified the insurance company of the problem and part needed. He also showed me how to remove and replace the drawers in the refrigerator and addressed the squeaky door hinge. He was very professional and courteous and answered all my questions. Thank you so much, Norman.

Joyce J,

Kailua, HI
Great service
March 12, 2024
Overall rating

Norman arrived earlier than the scheduled time, but I was notified he was on his way. He was very methodical as he was trying to find out what was the source of the problem. Once he determined the problem, he notified the insurance company of the problem and part needed. He also showed me how to remove and replace the drawers in the refrigerator and addressed the squeaky door hinge. He was very professional and courteous and answered all my questions. Thank you so much, Norman.

Joyce J,

Kailua, HI
Exceptional
March 12, 2024
Overall rating

Kevin once again went above and beyond to fix our appliance. So very appreciated.

Colleen P,

Huntingtn Wds, MI
Review
March 07, 2024
Overall rating

Efficient, helpful, and knowledgeable.

Mike A,

Houston, TX
Repair Monogram Refrigerator
March 05, 2024
Overall rating

I can't thank Jim enough !!! In 3 years he finally fixed the issue that kept coming back !!! So glad he was our technician today !!!!

Mary C,

Las Vegas, NV
Don't know what this means
March 05, 2024
Overall rating

Scot let us know early that he would be coming around noon after 4 service calls. Very nice. He was very personable and did an efficient repair.

Richard B,

Loveland, OH
Excellent technician
February 28, 2024
Overall rating

Michael was very professional and did an excellent job in diagnosing the issues and providing solutions.

Dustin D,

Kennewick, WA
Customer
February 28, 2024
Overall rating

Exceptional! Kevin did an outstanding job dealing with our many appliance issues. So knowledgeable, patient and thorough. Definitely will use Sears again. Thank you.

Colleen P,

Huntingtn Wds, MI