GE Cafe Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
713
Average Rating
4.7/5
Horrible
Technician remove the door of my dishwasher and put it back the wrong way my door on the dishwasher is not working properly. When you open the dishwasher the door falls to the floor.
Katherine S,
Roslindale, MACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695762870338
Didn't do service
Halle wouldn't work on our fridge, as they made a typo with the Model # of the fridge on the work order (even tho thd serial number was correct). He didn't even want to speak to the Service Protection Advantage rep when I got them on the phone. And with my last technician, he called to say he would be arriving at 5, when that's past the 8-5 window. So has to reschedule and wait another week. Not impressed. At all.
Abbie L,
Forest Hills, NYCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695073434460
repair services
the service provided by Yugen was fine. the service provided by the company as a whole was very disappointing and extremely frustrating experience. You scheduled an appointment for September 11 to install a part that was shipped to my house. While its unreasonable to asked to wait around all day long. I did but no one showed up. I tried calling to find out whats going one, there was no one to talk to except a mechanical voice that kept repeating that my phone number was invalid. A number that I have for at least 40 years. There was no human being that I could speak to. I find your customer support unacceptable.
Jake H,
Flushing, NYCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695073410804