GE Cafe Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
734
Average Rating
4.7/5
This tech was great.
The tech in May found the unit freezing up underneath and said just melt it. He failed to diagnose the fan was not working.
Carl D,
Manchester Tw, NJGentleman
Manuel was very efficient, worked quickly & neatly. He had to come back multiple times because parts were not correct & 1 new part was broken.
Florin S,
Great Neck, NYGreat Job
Very professional and knowledgable. He leaves the customer assured that they are in good hands.
Aloaf W,
Riverside, CAGreat effort at repair
Joseph tried to get our refrigerator up and running by going through a series of diagnostic steps and also tried to contact GE technical support but was not able to reach anyone before they closed at 5 pm The GE technical support phone tree setup was horrible and had him on hold for nearly 1/2 The time he was here. Ultimately he had to leave and our refrigerator is not repaired.
Eric L,
Fiskdale, MA13465705 service unit 4766
Collin was fine. Sears was not able to query the fridge computer. Collin explained that only GE service has the equipment because it is cost prohibitive for other service providers to purchase the query equipment.
Peter R,
Canfield, OHOven works again
Oven works again which is great but didn't put the oven completely back together and I don't know how to. Finish work is important.
Sara B,
Denver, CORefrigerator repair
Everything went smoothly and good only wish a better time could be narrowed by the company 8 to 5 is a long time
Susan N,
Nokomis, FLGreat job
Only way it could have been better is if the schedule time was more exact.
Chuck G,
Cheyenne, WYThanks for sticking with it!
Our problem was exasperated by incorrect information on where a specific part was located. Mehran stuck with it until the problem spot was located.
Diane O,
Camano Island, WADishwasher repair
Thank you for re-installing the spinner. As discussed, it wasn't a serious problem and was repaired timely
Diane H,
Holbrook, MA