GE Cafe Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

713


Average Rating

4.7/5

Van service technician
July 28, 2023
Overall rating

Van was on time, professional, and the job was worked on. The problem is not resolved but, he made phone calls and provided solutions. Very happy with the service.

Mary K,

Hammond, IN
Very knowledgeable
July 27, 2023
Overall rating

Rosendo is very knowledgeable and was quick to diagnose what was wrong with our refrigerator. He was also very quick too fix the problem.

Karina Y,

Rch Cucamonga, CA
Repair dishwasher
July 27, 2023
Overall rating

He was honest and kept his promise by bringing the broken part on the same day and fixing it.

Kumari.,

Fairfax, VA
Sear GE oven repair
July 27, 2023
Overall rating

Lorenzo was very professional very and very knowledgeable about the GE product that he was working on.

Gladys P,

Belmont, CA
This tech was great.
July 27, 2023
Overall rating

The tech in May found the unit freezing up underneath and said just melt it. He failed to diagnose the fan was not working.

Carl D,

Manchester Tw, NJ
Gentleman
July 26, 2023
Overall rating

Manuel was very efficient, worked quickly & neatly. He had to come back multiple times because parts were not correct & 1 new part was broken.

Florin S,

Great Neck, NY
Great Job
July 26, 2023
Overall rating

Very professional and knowledgable. He leaves the customer assured that they are in good hands.

Aloaf W,

Riverside, CA
Great effort at repair
May 21, 2026
Overall rating

Joseph tried to get our refrigerator up and running by going through a series of diagnostic steps and also tried to contact GE technical support but was not able to reach anyone before they closed at 5 pm The GE technical support phone tree setup was horrible and had him on hold for nearly 1/2 The time he was here. Ultimately he had to leave and our refrigerator is not repaired.

Eric L,

Fiskdale, MA
13465705 service unit 4766
March 05, 2026
Overall rating

Collin was fine. Sears was not able to query the fridge computer. Collin explained that only GE service has the equipment because it is cost prohibitive for other service providers to purchase the query equipment.

Peter R,

Canfield, OH
Oven works again
February 24, 2026
Overall rating

Oven works again which is great but didn't put the oven completely back together and I don't know how to. Finish work is important.

Sara B,

Denver, CO