GE Cafe Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

734

Average Rating

4.7/5

Elliot is great
August 23, 2023
Overall rating

Elliot was an excellent technician. He knows the products well and did a great job. I highly recommend him.

Jacob H,

Ferndale, WA
Rating
August 23, 2023
Overall rating

Friendly, professional, and punctual. Jimmy wore a mask even though not mandated (considerate).

Pamela T,

San Francisco, CA
?
August 23, 2023
Overall rating

Bill did a great job. Bill did a great job.

T D,

Sequim, WA
Got the job done!
August 23, 2023
Overall rating

Thomas was on time, professional and fixed all of the issues with my fridge. He also answered all my questions and is very knowledgeable.

Christine P,

Concord, CA
GE CAFE REFRIGERATOR REPAIR
August 22, 2023
Overall rating

Kenny was knowledgeable, on time, polite and got the job done! He diagnosed the problem right away, ordered the correct part and came back for a quick install!

Cheryl S,

Wesley Chapel, FL
Refigerator Malfunction
August 22, 2023
Overall rating

Don was knowledgeable, personable, and efficient. He diagnosed the problem in minutes. Unfortunately, the replacement part that was needed to complete the job was not in his truck. Now, we must order the part and have it installed' more delays and inconvenience. This was not Don's fault but exposes the poor process your company has for effective job performance and customer satisfaction. This could have been avoided by having the Technician call us to understand the problem and identify potential solutions. In that way he could have had the part in his truck and fixed the problem in one trip. Talking to foreigners at a call center is not very conducive for promoting customer satisfaction.

Helen W,

Clarkston, MI
Excellent Service
August 21, 2023
Overall rating

Renford diagnosed the problem and we finally have a working dishwasher after 2 months.

Nancy S,

Berwyn, PA
Friendly and helpful!
August 18, 2023
Overall rating

Victor did his job and was pleasant to have in our home.

Arielle S,

Winter Garden, FL
Great service
August 18, 2023
Overall rating

Rawle was very helpful and very kind. Would definitely want to work with Rawle again.

Michael H,

Miami, FL
Refrigerator Repair
August 18, 2023
Overall rating

Ashley has done a great job. Things were a struggle. GE has not been any assistance except rude when he asked for assistance. Thank for a great job.

Kevin S,

York, PA