GE Cafe Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
713
Average Rating
4.7/5
Owner
Ok good works now. No noise pumps water out
Maureen C,
Bordentown, NJTimothy did a great job
He identified the issue quickly and was able to make the necessary repair in short order while explaining the reason behind my issue.
Scot D,
Mint Hill, NCGreat service
Technician knew his stuff and helped me understand what he did to recalibrate the oven temperature
Leonard W,
Comfort, TXGE Cafe Dishwasher
This was the second A&E mechanic for the same product. The first one diagnosed the problem and had to wait another week to get the part send to me. Francis fixed the problem in a timely manor when he arrived.
Chris J,
Sevierville, TNElliot is great
Elliot was an excellent technician. He knows the products well and did a great job. I highly recommend him.
Jacob H,
Ferndale, WARating
Friendly, professional, and punctual. Jimmy wore a mask even though not mandated (considerate).
Pamela T,
San Francisco, CA?
Bill did a great job. Bill did a great job.
T D,
Sequim, WAGot the job done!
Thomas was on time, professional and fixed all of the issues with my fridge. He also answered all my questions and is very knowledgeable.
Christine P,
Concord, CAGE CAFE REFRIGERATOR REPAIR
Kenny was knowledgeable, on time, polite and got the job done! He diagnosed the problem right away, ordered the correct part and came back for a quick install!
Cheryl S,
Wesley Chapel, FLRefigerator Malfunction
Don was knowledgeable, personable, and efficient. He diagnosed the problem in minutes. Unfortunately, the replacement part that was needed to complete the job was not in his truck. Now, we must order the part and have it installed' more delays and inconvenience. This was not Don's fault but exposes the poor process your company has for effective job performance and customer satisfaction. This could have been avoided by having the Technician call us to understand the problem and identify potential solutions. In that way he could have had the part in his truck and fixed the problem in one trip. Talking to foreigners at a call center is not very conducive for promoting customer satisfaction.
Helen W,
Clarkston, MI