GE Cafe Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

734


Average Rating

4.7/5

Wayne Review
May 07, 2026
Overall rating

Wayne deserves 6 stars. Such a fantastic technician. I will ask for him if I ever have another service call.

Terry P,

Allentown, PA
Dishwasher Repair
April 28, 2026
Overall rating

Excellent service. Explained issue and repair in layman terms! Much appreciated!

John H,

Pensacola, FL
Warren
April 28, 2026
Overall rating

Warren was al system here when he said he would be & was very polite & professional. This was the 3rd or 4th time he had to come out due to issues with parts ordered. One was broken when it arrived, one was left at someone else's house & one said it was delivered to Marconi but wasn't delivered. You should really check on your delivery & ordering services. I live in the city & my front door opens to the sidewalk & it is apparent that packages should not be left. No notice that the part was delivered & they should've at least knocked on my door so I know to pick up the package before it gets stolen!

Stephanie D,

Saint Louis, MO
Garth was great !!
April 24, 2026
Overall rating

Garth was very experienced. Was able to get to the heart of the problem and explained more about my appliance's heat transfer and what was happening with my ice buildup. I was very satisfied with the service and appreciate a technician that doesn't waste my time.

Steven S,

Palm Bch Gdns, FL
Thank you Samar
April 23, 2026
Overall rating

He did a good job. He stayed until it was done.

Kevin M,

La Porte, IN
Great work
April 21, 2026
Overall rating

It was all good !!! He keep me updated on everything !!!

Lonnie L,

Greenview, IL
Cafe Induction Unit Repair
April 21, 2026
Overall rating

Robert was very pleasant and knowledgable. The Cafe unit being totally electronic, so finding the issue was difficult. It appears that the user interface connection was loose. Robert unplugged and reinstalled it. The unit now works. It appears that the interface connector was loose, probably during factory installation or kitchen installation.

Rick B,

Charlotte, NC
Great service!
April 17, 2026
Overall rating

Paul did a great job trying to figure out what was going on with my dishwasher. He offered helpful tips and things to look for in the future. Five stars!

Thomas M,

Gambrills, MD
Customer service
April 17, 2026
Overall rating

Our technician was good and polite. The parts he ordered were installed resulting in the repair of only one of our problems. He suggested I wait 30 days to file another service request to see if our extended warranty company would authorize the correct part to fix our remaining problem. I will be following his advice. I'm not sure why the part he ordered didn't work; however I noticed he had to use the old electronics for the back of the new display. That might be the reason why our problem wasn't fixed. The new paddle switch works fine and it seems to have fixed the dispensing problem we had.

William W,

Mccleary, WA
Stove top repair
April 16, 2026
Overall rating

Nice guy and he fixed the problems with the stove top,

Bill S,

El Dorado Hills, CA