GE Cafe Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

734


Average Rating

4.7/5

repair of GE Cafe refrigerator
January 20, 2025
Overall rating

Gary was very nice and appeared very competent. However, the GE service folks scheduled the wrong group. He called a GE rep and got advise, but was not equipped for GE. Not his fault - scheduling.

Rod W,

Vancouver, WA
Excellent
January 16, 2025
Overall rating

On time, courteous, and efficient.

Megan A,

San Francisco, CA
Great job!
January 15, 2025
Overall rating

Knowledgeable, kind, and did great work! I really appreciated Tho!

Leah D,

S Pasadena, CA
Dishwasher problem
January 15, 2025
Overall rating

I am really pleased with the prompt service I received. Ahmad was extremely knowledgeable and very professional. He troubleshot the problem quickly and explained his findings in terms that I could understand. He made the repair quickly and then tested the dishwasher to make sure it was ready to go. He was in and out of my house in less than an hour. I am very satisfied.

Dave M,

Bowie, MD
GE Café Dishwasher Repair
January 06, 2025
Overall rating

It's been a troubling and trying experience with getting our dishwasher repaired. However, I have to commend our technician, Steven, for his tenacity and diligent persistence in getting the job done. Even though it took several visits and reordered parts, his determination to find the root problem is commendable. Too bad I can't say the same for his scheduling service. Dealing with them via phone & email has been trying to say the least. My wife and I will be reevaluating whether we continue with Sears warranty & appliance service.

Richard F,

Joliet, IL
GE Cafe Refrigerator Repair
December 26, 2024
Overall rating

Jim was very friendly, personable and knowledgeable. Immediately knew what problem was and ordered part. Came back to install and was again very efficient and knowledgeable. Highly recommend.

Barry M,

Monroe Twp, NJ
Arrived on-time
December 26, 2024
Overall rating

Arrived on time, diagnosed the problem and provided next steps

Leon F,

Centreville, VA
He is the best
December 26, 2024
Overall rating

Bryon made me feel comfortable. I was confident he was capable of fixing the issue. He explained what he was going to do and how it was going to resolve my issue before he started the repair.

Joseph V,

Saint Louis, MO
Hyatt review
December 24, 2024
Overall rating

Tony was wonderful. He certainly represents Sears very well.

Kimberly H,

Ponte Vedra Beach, FL
Service experience
December 23, 2024
Overall rating

Steven was great, he was friendly and professional. Called in advanced to give a heads up on his timing and was too polite that he tolerated my annoying dogs.

Chris P,

Round Lake, IL