GE Cafe Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

716


Average Rating

4.7/5

Freezer problem
July 15, 2025
Overall rating

Fixed the problem in a timely manner. Gave good advice. Well done.

John B,

Mobile, AL
Good service. Prompt and knowledgeable
July 15, 2025
Overall rating

He was great and taught me a few things. I prefer using email for things like this as I type faster than text.

Margaret E,

Manteca, CA
Microwave Repair
July 14, 2025
Overall rating

My repair technician was professional, prompt, and knowledgeable. They quickly diagnosed the issue and had everything up and running in no time. Great communication and excellent service overall. Highly recommend!

Justin M,

Grand Bay, AL
Excellent
July 14, 2025
Overall rating

Eduardo worked really hard to resolve the issue and was always very kind and considerate.

Theresa R,

Woodland, WA
Great Job
July 10, 2025
Overall rating

Ramiro was wonderful. He was quick, detailed, efficient, and personable. We will definitely use Sears Home Service again if all your technicians are like Ramiro.

Heather B,

Benson, NC
GE Cafe Refrig Service
July 09, 2025
Overall rating

Service Tecnician Robert was wonderful. Had the part with him and fixed it immediately on July 9th. However, Sears Services Management "needs improvement" in performance evaluation lingo. I had an appt on 7/27/25, after waiting all day they were a no show. Made a second appt for July 8th, again a no show after waiting all day. There is only an AI Robot Robert (I get the joke, Sears) to talk to. Robert did come on July 9th.So in conclusion, technicians are great, but an "F" for Management.

Jim M,

Voorhees, NJ
Rich's
July 08, 2025
Overall rating

He did an excellent job he was clean. He was efficient and was very knowledgeable.

Richard L,

West Nyack, NY
Not working stove oven
July 07, 2025
Overall rating

Technician arrived, identified the problem, and the stove seems to be working

Sabina P,

West Caldwell, NJ
Review Cafe range
July 03, 2025
Overall rating

Great job very personable ,fast ,on time , well prepared and knowledgeable

Gloria S,

New London, OH
Great job
July 01, 2025
Overall rating

Curtis did a great job in resolving our issues. He was well trained and well-spoken in explaining the issue.

Paul F,

Port Townsend, WA