GE Cafe Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
734
Average Rating
4.7/5
Very efficient
Andre was great. Timely, and efficient, and explained what was going on. Your AI customer service system needs to be scrapped and replaced with real people based in the US.
Robert D,
West Palm Beach, FLEquipment fix
Fantastic service, great conversation. He can come back anytime. Great employee
Brian L,
Adel, IAFridge Repair
John did a great job fixing our fridge. John was knowledgeable and informative on our issues. Very professional in his repair.
Brad D,
Brentwood, TNKnowledgeable and Friendly
Rancarlos was excellent. He solved our issue and also took the time to educate us about how our appliance works and how we can maximize its effectiveness and functionality.
Justin B,
Camarillo, CAVery professional
Luis was personable, knowledgeable and fixed our issue in a timely manner. Thank you!
Ellen G,
Yorktown, VADishwasher
Very professional. The technician was on time and showed us and explained the issue.
Val W,
Carencro, LATech knows his stuff.
Unfortunately we have had continued problems with the igniters on our GE range. Herbert has replaced the unit 4 times, to his frustration & ours. The last time we had a fireball from our range which blew out the door. Herbert was at first told get a new igniter, to his credit he felt it was unsafe and went to bat to provide safety for our home. To his and Assurant's credit they deemed the unit unrepairable and replacement being the only safe alternative. To be fair the GE Cafe range worked great UNTIL it no longer was. We look forward to Assurant's follow up replacement, especially given we are unable to cook for our family for Christmas.
Richard K,
Charlottesville, VAGreat experience
Don was fantastic. He was great at explaining what the issue was and didn't mind me asking questions. Quick repair.
Rick R,
Austin, TX5 stars
Great customer service, very nice and a lovely person great person at what he does ⭐️⭐️⭐️⭐️⭐️
Nidia R,
North Hollywood, CARating
Excellent personality and service, Curtis was on time, knowledgeable and very diligent in the repair process.
Daniel C,
Sarasota, FL