GE Cafe Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

713


Average Rating

4.7/5

Victor
January 12, 2026
Overall rating

Victor was wonderful!! Listened to all my concerns and was able to communicate clearly and addressed the issues. He is very pleasant, knowledgeable and helpful! I give him an A +!!

Lisa R,

San Clemente, CA
Karen S.
January 12, 2026
Overall rating

Omar was probably the fourth or fifth technician to try to fix the dishwasher… it was the same problem… the door kept saying it wasn't closed. Omar immediately knew what it was…. The dishwasher wasn't level and he had to lower the feet of the dishwasher and move it a bit…. Sure enough that seemed to be the problem! The dishwasher is working great right now! There was nothing wrong with the upper rack. Omar is an asset to your company. Thank you, Omar!

Karen S,

Naples, FL
Refrigerator cooling issue
January 09, 2026
Overall rating

Joel was professional and troubleshooted the refrigerator on a Saturday afternoon. part was ordered and shipped to my house. The next Friday the tefigerator was fixed. Appreciate the prompt and courteous service.

Kris C,

Richland, WA
Beyerville
January 09, 2026
Overall rating

Awesome worker and knowledgeable, polite and very kind. AI should not be in use when working with real people. it makes the poor technicians work double. We need real people coordinating the schedules. Thank you. The techs are great.

Mayra B,

Nogales, AZ
Excellent Service
January 08, 2026
Overall rating

Phone call to set up appointment was easy. I was able to get the day that worked for me. Bob the technician was extremely polite, knowledgeable and got the job done fixing my microwave in a timely manner! Thank you Bob!

Cynthia E,

Montauk, NY
Great Service Tech
January 07, 2026
Overall rating

Geraldo was on time, friendly and professional. Resolved the dishwasher issue. Thanks!

James K,

Scottsdale, AZ
Sears tech
January 07, 2026
Overall rating

Efficient and great advice. My only problem was with time frame from company of 8-5. We did get info day of his arrival but a 9 hour window is a lot

Maria W,

Saint Louis, MO
Great job!
January 07, 2026
Overall rating

Fixed my water and control panel issue👍🏻! Timely and quick to fix the problem.

Janis M,

Clovis, CA
Customer service
January 06, 2026
Overall rating

Christopher was extremely professional and thorough. He listened to my issues I had with the previous technicians work on my stove. He completed the repair as scheduled but he went out of his way to fix the things the previous technician did that I pointed out to him. Outstanding employee performance!

Francisco V,

Chino, CA
Thank you Mark for fixing my GE Café Stove!
January 05, 2026
Overall rating

Mark was awesome! Professional and personable. He identified the problem and fixed my stove quickly and easily. Thank you so much!

Starr P,

Nashua, NH