Garbage Disposal Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
176
Average Rating
4.7/5
Service Review
I don't know how to understand this but upon Alberto's arrival he mentioned that he was called for a problem with a garbage disposal. He was guided to the garbage disposal but once he looked at it and heard the noise from it he stood up and said that they (Sears) don't service garbage disposals anymore. After some discussions back and forth trying to understand what was going on I had to show him the Sears Home Warranty summary whereafter he went back to his van and called his office and after quite a long while he came back and asked for my signature on his mobile phone/ipad. He was asked to present back up to what he needed my signature for but couldn't or refused do that so no signature. This was not the level of service I expected from Sears. Very disappointing!
Johan L,
Mission, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1737677731072
The worst
Did not come to the house to fix anything. Keep closing out my orders without fixing the part or ordering correct part
Shawan B,
Greenville, NCCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1722547298483
Total Scam …
I was told replacing parts on my garbage disposal amounted to "plumbing" and I would be required to hire a plumber. I can see now that the home appliance warranty I purchased is nothing more than a scam …. I'm extremely sorry I purchased this warranty plan.
Sharon H,
Houston, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1698097056369
Service not technician
Again Sears failed to replace my garbage disposal. After 6 service calls, 6 days missing work, hours on phone, I have decided to replace it myself and will send complaints to Sears Corporate, A&E Factory, and Better Business Bureau. Thanks for no help.
Glenda V,
Fairfield, CACustomer service response - Hi, Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at [email protected] and we will be able to see how we can help out. Please reference this review in your message, thank you.
Sears Home Services on 1695763649938
Garbage disposal
Waited from 8am until 4:30pm. Received several updates during the day with arrival times followed by no response from Patrick S. Stating he's on the way. Finally at 4:30pm Patrick S called stating the Sears does not install garbage disposals. Why schedule a 2nd service call if not to install the replacement disposal. Disappointed that I waited all day only to discover the Sears does not install replacement disposal.
Oswald S,
Saginaw, MICustomer service response - Hi Oswald, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at [email protected] and will share your experience with our Service team.
Sears Home Services on 1693430649240
Poor
Tech came for appointment. He never got out of the truck. He did not fix anything.
Rickey O,
Winter Garden, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1690845387063