Garbage Disposal Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

176


Average Rating

4.7/5

review
August 09, 2023
Overall rating

Robert was on time, polite, skilled, neat, and got the job done!

Janet M,

Dixon, CA
Dishwasher
August 08, 2023
Overall rating

Humberto was professional, courteous and quietly, efficiently found the problem. He gave me the status of the situation and also discovers another problem that he fixes for a small fee. I would highly recommend him.

Bernard S,

Irvine, CA
Customer service
July 31, 2023
Overall rating

Great!!!! Provided service and was friendly. Most don't talk but he did.

Pamela S,

Grand Prairie, TX
Great service
July 28, 2023
Overall rating

Very friendly and walked me through my options. Fast and tidy service.

Jennifer B,

Manassas, VA
Poor customer service and a waste of money.
June 05, 2025
Overall rating

My garbage disposal died. I filled a claim. The technician came out and informed me that he had to call the office since they typically don't service that brand. I told him to replace it with one that they service. He said he can't do that. Now my disposal still doesn't work, my sink is still backed up and I have to wait 24-72 (business) hours to get a response. Not happy!

Kim G,

Wilmington, DE
Friendly technician but...
November 21, 2024
Overall rating

Orla was very friendly and nice but I am a bit disappointed by how Sears schedules appointments and hoping they improve their system in the near future. I was originally told that the technician will arrive around 7:38am to 8:30am. He did not arrive until around 11:40am. Today, I have another Sears appt with an 8-12 window and it's now almost 1pm, still no technician and the status online says it's now going to be around 2:30-3:15pm. Sigh.

Marie P,

Chicago, IL
Garbage Disposal
November 07, 2024
Overall rating

I'm not happy with customer service at all ad the way they treat their customers, and the time they waste not only to the customers but the time they wasted sending out technicians twice in or to order a replacement for our broken Garbage Disposal. They don't keep in touch with you after the service, and don't follow through with their promises. However Roosevelt, the Technician was very nice and helpful.

Gerrie M,

Lebanon, TN
Fixing disposal
June 22, 2024
Overall rating

It is alright. Quick fixing for build up in the disposal.

Chinh T,

Moore, OK
garbage disposal
August 25, 2023
Overall rating

Friendly and knowledgeable

Josephine L,

Los Angeles, CA
SEARS Rep
May 25, 2026
Overall rating

Personal, knowledgeable and courteous SEARS Rep. I still have the same disposal problem. Mr. Bennie could only reference me to another plumbing company.

Bobby C,

Columbus, OH