Garage Door Opener Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Good
Benjamin M, Cleveland, OH
Brian P….5 star Sears employee & friend
Brian has been servicing our appliances forever. He is more like a member of our family than a sears tech. He is always on time, extremely knowledgeable & professional. I specifically ASK for Brian bc I trust him to do a great job & it's nice to catch up
Kenneth M, Woodbine, NJ
Annual Service check
This service call turned out to be more than a check as our key pad did not work. Chris lattempted to fix it -- it was beyond repair and a replacement had to be ordered. Chris returned in a timely manner and got us back on track. While this was likely a routine call for Chris, I would like to add Chris has been here several times and we always get good service from him Most appreciated, Chris !!
Richard H, Columbus, OH
Garage door
Michael was great! He went above and beyond to make sure my garage door was opening and closing properly. You need more technitions like Michael.
Marilyn Hall, San Diego, CA
Rita & B Pealer
The technician was great. Very professional. Would have him back anytime. The parts are another matter. We had to wait five weeks for it. Called several times. Took forever to get to talk to a person. On 12/5 6:30pm I talked to Jean. She said she would pass on the message and some one would call me back in 24 hrs . She said part was on order. Six days later, still no call. On 12/11 3:51pm called back talked to Abraham. He said the part was ordered on the 8th and that we should call in when we get the part. I don't know how the part could have been ordered when I talked to Jean. But Abraham said it was ordered on the8. They need to get there stories straight. Very disappointed I'm that. We're 73 &76 years old and we had to lift up a heavy door every time we went in & out. My husband is recovering from shoulder surgery and it was hard on him and I. So we weren't happy with the long wait on the part!!! Serviceman was great!!
Rita& P, Chagrin Falls, OH
Garage Door Maintenance Service
Alan was on time and very personable. He has come to service our garage door in the past and has always been thorough and detail oriented each time. He definitely keeps our garage door opener running smoothly.
Edmund R, Broadview Hts, OH
Garage door maintenance
Ed always is pleasant, forthright, efficient and competent. We look forward to seeing him each year.
Joan S, Dresher, PA
N/A
I am giving the technician George a five star review
Raetrell G, Euclid, OH
Competent Tech
Stu took time to explain details about securing my garage door at night to keep me safe. He also told me what needed to be done to secure the keyless pad in place. Thank you Stu!
Vivian L, Ocala, FL
Mark
Mark was awesome! He does his job well. In and out.
Nan S, E Liverpool, OH
