Garage Door Opener Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

279


Average Rating

4.8/5

Knows his stuff!
January 25, 2024
Overall rating

Kind, knowledgeable, efficient . Explained operation of garage door and remote.

Carol H,

Hvre De Grace, MD
Great service
January 25, 2024
Overall rating

David provided excellent service. He arrived on time and was very knowledgeable. He fixed the problem accurately and in a timely manner. Great service

Joseph M,

Staten Island, NY
Reparación
January 22, 2024
Overall rating

Buen servicio

Reynaldo G,

Arecibo, PR
Michael repaired garage door opener
January 12, 2024
Overall rating

Mike did a phenomenal job quickly and professionally and was on time. Mike called 15 minutes prior to arrival and was prompt. He explained what he was doing and what I needed to do if it happened again. He is a credit to your company.

Shirley P,

Escondido, CA
A Brown
December 29, 2023
Overall rating

Bruce was a real professional just an awesome technician. Great job Bruce. More than a 5 star.

Adrian B,

Newark, NJ
Service
December 28, 2023
Overall rating

Good

Benjamin M,

Cleveland, OH
Brian P….5 star Sears employee & friend
December 27, 2023
Overall rating

Brian has been servicing our appliances forever. He is more like a member of our family than a sears tech. He is always on time, extremely knowledgeable & professional. I specifically ASK for Brian bc I trust him to do a great job & it's nice to catch up

Kenneth M,

Woodbine, NJ
Annual Service check
December 19, 2023
Overall rating

This service call turned out to be more than a check as our key pad did not work. Chris lattempted to fix it -- it was beyond repair and a replacement had to be ordered. Chris returned in a timely manner and got us back on track. While this was likely a routine call for Chris, I would like to add Chris has been here several times and we always get good service from him Most appreciated, Chris !!

Richard H,

Columbus, OH
Garage door
December 13, 2023
Overall rating

Michael was great! He went above and beyond to make sure my garage door was opening and closing properly. You need more technitions like Michael.

Marilyn Hall,

San Diego, CA
Rita & B Pealer
December 12, 2023
Overall rating

The technician was great. Very professional. Would have him back anytime. The parts are another matter. We had to wait five weeks for it. Called several times. Took forever to get to talk to a person. On 12/5 6:30pm I talked to Jean. She said she would pass on the message and some one would call me back in 24 hrs . She said part was on order. Six days later, still no call. On 12/11 3:51pm called back talked to Abraham. He said the part was ordered on the 8th and that we should call in when we get the part. I don't know how the part could have been ordered when I talked to Jean. But Abraham said it was ordered on the8. They need to get there stories straight. Very disappointed I'm that. We're 73 &76 years old and we had to lift up a heavy door every time we went in & out. My husband is recovering from shoulder surgery and it was hard on him and I. So we weren't happy with the long wait on the part!!! Serviceman was great!!

Rita& P,

Chagrin Falls, OH