Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
issue dishwasher is loose
steven, i wanted to rate your a 5. but this issue need to be resolved first issue dishwasher is loose not hooked into cabinet
Jeffrey S,
Palatine, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691096496284
Worst technician with auditooth
I didn't like his attitude he didn't do his job correctly
Wijdan D,
El Cajon, CACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691020677487
Horrible
Still without a dryer 2 months later. Still do not have a delivery date. Feel like I should sue
Janis B,
Berthoud, COCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691020581904
Bad
I'm not happy with the tech. He was in a hurry and did not check what was needed concentrated on knobs on stove mor than what I needed checked. I was trying to talk to him he hurried out the door without answering questions.
Melissa W,
Opelousas, LACustomer service response - Melissa, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691010536498
Lazy worker
The tech assigned to my home for my dishwasher stated it was an electrical problem based on the dishwasher not cutting on. He never pulled the dishwasher out, only went downstairs and hit the breaker. He then looked under my sink with a flashlight and said, the wires are dead. Yet there are no wires under my sink for my dishwasher only a pump. He was very lazy and didn't want to access the real issue. How can you say it's electrical and don't even pull the dishwasher out to look at the wires. Terrible!!
Ashley C,
Edgewood, MDCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1690930618369
Technician to order part for refrigerator
We were very disappointed in the technician's performance today. He (Jeff) seemed uncaring and not willing to go the extra mile to get part ordered. His attitude was to be desired. We'd rate him a (1) one in all areas. WHY are we paying for a warranty on our appliances when the technicians are telling us to go get plumbers. Etc to complete his work. VERY DISAPPOINTED IN SEARS TECHNICIANS.. This is the second time we've called Sears out for our appliances and they tell us to go get some one else to do other work on these appliances before they'll lift a hand to do anything!!!
Paul Q,
Pittsburg, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1690921961038
Refrigerator freezer
This man glued my freezer door shut. He also unbalanced my freezer door so now the door does not shut. Terrible service. At the end my issue with the freezer was not resolved. Sears has sent 3 men to fix the issue and have NOT gotten fixed. TERRIBLE SERVICE!
David L,
Booth, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1690837392613
Service
The service is so bad this is the 6th time that hes canceled on me ive been trying to ger my dishwasher fixed since march and this tech has continuously canceked my service its like he just disent want to do the work i meed my fishwasher done adap
Ann G,
Florence, MSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1690835366997
Wasn't friendly
Wasn't friendly what more can I say what could o
Juanita O,
Houston, TXCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1690576920754
Fridge Repair
Choice warranty informed me that the technician informed them that my fridge was not accessible. The Technician checked my fridge and informed me that my compressor was defective. I do not understand the mis communication. I have been waiting to have my Fridge repaired for over three weeks.
Kenneth S,
Simpsonville, SCCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1690575909371