Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Nice Guy
Tim was a nice guy. However, my refrigerator had the same problem that I called for the repair about within one hour of him leaving. So, it's still not fixed.
Joel M,
Taunton, MAHe was professional and seemed knowledgeable
The tech was fine. However, he wasn't sure what's going on either. This was the 5th visit from a Sears repairman and still NO working dishwasher. I am disappointed in the making of appliances these days.
Lunye S,
Milwaukee, WIRefrigerator repair # 3
We first requested a refrigerator repair through Choice Home Warranty at the end of July. It took two weeks for Roy to come to our home. He said he had to order parts and we waited three weeks for that repair after the part arrived at our home. He did not fix the leak. After a few weeks, he came again and did some more work. The refrigerator still leaks. We need a third repair. Please finish the job, as it has been at least six weeks of problems.
Neil Tift,
Mesa, AZFreezer door problem
Technician did not properly adjust freezer door, approximately 1/2 inch uneven. I asked him to adjust door and he said "That was the best he could do". Request a technician return to property to adjust door.
Cora E,
Panama City, FLFridge repair
Erick did a good job. I am puzzled because Erick ordered parts and we waited three weeks to get them. When they came no one contacted us about setting up an appointment to install them. The next Tech that came out said the parts were where the wrong ones. He installed them and ordered a new correct part. When the part came again no one contacted us. I called and made the appointment. Erick came this time. But he came a day later the appointment. NO one called to tell us the appointment had changed. Erick, checked the fridge and said that we didn't need the part and everything was working fine. My wife wanted him to install it but Erick didn't want too. After going back and forth, Erick did install it. Long story short; we waited over a month to get our fridge fixed. I still am not sure what the problem was and which tech was right. There was poor communication on Sears part. The tech's were not all at fault for some of this. It was not a good experience.
Fridge Repair,
Modesto, CAIce maker slow in making ice
John checked everything out to make sure everything was working properly and it was. He told us to make the temperature of the freezer colder so it would make ice faster. He also said that it takes 4 days for my bin in my ice maker to get full. We'll see what happens.
Lorraine B,
Shippensburg, PARepairs
And very pleased with the work they did well one of them did the other didn't show up until the work was completed however it would have been nice if they disposed of the empty boxes that the parts came in
Amy F,
Nashua, NHShort notice and confused estimatr
Courtesy call only 10 minutes prior and won't be able to wait if you're late. Estimate can only be provided by email cannot be paper. Email estimate does not give you a complete and clear picture. The estimate provided only have the parts cost and did not include the labor cost. And we are told by the technician to call customer service for any further questions or clarification.
J,
San Jose, CAOk experience
He arrived after the intended appointment and never offered an explanation nor did he call prior to arriving. His English was difficult to understand but after asking follow up questions or asking for repeating, I understood him. Regarding fixing the refrigerator he asked for a towel and then after just left the wet dirty towel in my sink. ICK! I would have preferred him asking where to leave it, I would have just taken it from him.
Cybele R,
Waldorf, MDIce maker
James was great, but our ice maker is still not working. Calling tomorrow
Pam H,
N Little Rock, AR