Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Dismissive technician, problem not solved, outrageous price
Technician did not solve a very simple problem (blocked refrigerator defrost drain) on the first visit. When I asked him to test it to make sure it was unblocked, he dismissively refused to do so, saying that of course it was fixed. Well, of course it wasn't, and the refrigerator continued to leak after he left. I had to get him back again the following week to finish the job. By the way, that job cost almost $500 for what took him at most a few minutes.
A.P.,
Santa Fe, NMDwayne
Dwayne is a very nice man. It has taken two trips so far to solve the icing problems with my refrigerator. I was to get a call before he came and I did not. I sure hope future interactions are more positive.
Michael H,
Tunnel Hill, GAOn time and quick BUT - didnt check if it fixed the issue
Arrived on time, quickly swapped out the "bad" part and said it was fixed, Hours later fridge is still alarming high temp and not cooling down at all.
Daniel S,
Pryor, OK5
Th e tech was polite, knowledgeable and swift. Very professional. I would recommend for future repairs.
Gloria Hudson,
Memphis, TNAppliance repair
Jose was ok. He didn't call ahead and shome aid they weren't required too on the 1st call. The last guy that came out didn't call either. I'm not sure if it's the company or if it's the technician but neither one feels a need to call their customer.
Angel R,
Norwalk, CARepeat Tech
Didn't fix it the first time. Late this time. No human to talk to with Sears Home Warranty Service. Hope it's fixed this time.
Debra S,
Waynesboro, PAKnowledgeable
Niles provided timely, fast, friendly service with instructions moving forward.
Janet,
Rosharon, TXdishwasher repair
the service tech was fine, but i am seriously disappointed with the company. first, i had an appointment confirmed and no one showed up within your asinine 8am to 5pm schedule. after on one showing up, i received a message stating that the appointment time has passed and would i like to reschedule or cancel. this is absolutely no way to run a service oriented company, and i will never use your company again. i am also passing this alone to first american home warranty.
Jerry P,
Ponte Vedra Beach, FLRefrigerator repair
Knew what he was doing Neat and efficient
Chris C,
Amarillo, TXRefrigerator Water Dispenser Leak
Travis was very helpful, but the water dispenser continues to leak.
John R,
Roanoke, VA