Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Still not fixed
He was nice and professional, but didn't say long enough to make sure the problem was fixed. I went from a large leaking problem to small to moderate leak.
Katherine C,
Magnolia, OHDid not show up as schedule
Brian did not go out of his way to accommodate me. He was extremely late on the first visit. Did not show up to 6:45 pm on first visit. The window was open from 7 am to 6 pm.
Dianne C,
Brandywine, MDSome what ok
When the service technician was here ,I told him the oven shut off when baking banana bread ,and would not start back up. We tried at different times to start the oven that night because that morning we had pizza dough to make pizza that night. He checked out the ignitor which at time he was here was working. The oven did light and was warming up. He shut it off and said he could not find anything wrong with it. I don't know if it is fixed or not we have not used but he never let it get up to 350 and hold the temperature. So we will see the next time we use it.
William Haragarther,
Sodus, NYService call.
Brent was very efficient. He did a very good job. The only problem was that he did not show up until 2 and 1/2 hours after the email stating estimated time arrival was at 11:45. Your statements stated that if he was delayed we would be informed. That did not happen. We waited. So I have to give an overall rating of 3 stars. Sorry Brent.
Glenda W,
N Huntingdon, PARepair to Refrigerator
The time it takes to get a product bk to operating can be improved. That includes diagnosis, ordering parts, etc. Certain items in my refrigerator had spoiled w/in a short period of time, which meant those items had to be replaced. The tech was evasive not sharing his findings, had to ask what, when & how in order to get information. Was not forthcoming.
Carolyn W,
Shreveport, LAfrigidaire
there is still water accumulating at the inside bottome of the frig- despite the parts that were ordered to fix the problem. I will call choice warrancty on Monday
Rita E,
Orange City, FLSlow
Hello. Thanks s tech was very nice but it was apparent that he is still learning. This repair took much longer than it should've and would've taken even longer if I hadn't been there to assist. I'm sure that he will get faster with time so this is not a complaint, just an observation.
Rachel R,
Seattle, WABe prepared to wait all day long as you will not get a appt
Repair man was professional but the process of getting my ice maker repaired was terrible. I had an appointment last week, between 8& 5, and Noone came, no texts, no emails, no explanation. Waited all day long for nothing. I had to call the next day to reschedule. Wasted an entire day waiting.
Susan,
Wichita, KSService almost great, except did not actually repair fridge
Technician was polite and courteous. Unfortunately all the time spent troubleshooting my Frigidaire (seven+ hour between two visits) he was unable to locate the exact location of the suspected leak. He did install a device to help narrow down its location, but it would only help the next technician called in should it fail again (most likely after my warranty has expired.) He while him recharging the refrigerant will probably help keep the Frigidaire functioning longer, it did not actually correct the leakage problem that caused it to fail in the first place and I have no real way of predicting when to expect it to start failing again once enough of the refrigerant has leaked out of the system. Over $800 worth of replacement parts were ordered and shipped to me to facilitate the repair of my fridge and almost all of them were left unopened only to be taken back at the end of the appointment
Sad Frigidaire Owner,
Port Orchard, WAThe service man that repaired the refrigerator was excellent
What can I say to David he did he appeared they did he appeared. Everything was fine. I'm sorry that the first day was canceled. You guys forget it got to services.
Lee G,
Bridgeport, CT