Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Problem there but never found
Since the seal on my side by side fridgidaire was replace with a generic rubber seal that does not quite fit; their is a leakage problem and I have to lay newspaper on floor to absorb. Tech cannot find problem. So nothing done.
Joann H,
Mililani, HIhmmm
i filed a claim with 1st american home warranty and they sent this sears guy. he says my dishwasher needs replaced because its uneconomical to work on. today i called 1st american and they said they have no record of service from douglas m. need this fixed asap
Kevin M,
Amarillo, TXFridge not fixed
Tech was not able to splice in the wire harness and fix the fridge.
Stephen M,
Dunlap, ILNot happy
You repaired my refrigerator but no one came back with parts for my washing machine that is under extended warranty & there's no scheduled appointment for a repair man to come… it's been 2 weeks. Very upset!!!!
Melva B,
Shiner, TXDelivery of refrigerator
Drivers delivered to the wrong address and when doing so was told the right address they took it and just set it on the porch in the box instead of taking in the house. I wonder if they realized it could be the wrong porch. Very dissatisfied with the drivers!
Sandra K,
South Point, OHbad service support for Sears technicians
all Marques had to do was put in an ice bin and make sure it was working correctly which only took a few minutes. My refrigerator was under an MA but it came up with a charge for me. Marques did not know how to correct that, nor, did he have a phone # to call to talk with a "live" person to advise him. It took about 45 minutes to get it straightened out! Also had to stay home 3 days before a tech came!!!!
Ann G,
Millington, TNFreezer still isn't working properly
Parts were ordered for the freezer including a new fan. The fan that came in was not the right part. The technician left if with us, it was not installed. Food on the top door shelf is not freezing. This is the 4th service call we've had on this brand new appliance
Shellie H,
Poland, METhe man who will never return!!
Ransford was initially responsive and efficient, resolving my problem with the seating issue. He disconnected the feed lines and verified the water through the door was sealed and functional. The ice-maker line now leak's because it's not properly seated. He told me that he would come back and that I didn't need to open a new service call. He is yet to return and I don't to be charged for initiating a "new" service request. His service was great; he just overlooked insuring that the attachments were complete and correct.
Hardwick M,
Bowie, MDWorked hard, missed first appointment.
First appointment fail may have been overbooking. Problem of leaking water was not solved, so mission was not accomplished. Contacting Frigidaire regarding their failing product.
Mark W,
Fort Wayne, INNice Tech, but didn't fix the problem
The tech replaced the part in question but there is now another problem. The drum is making a very bad rubbing noise and catching clothes in a gap between the drum and the front plate.
Jeffrey W,
Milwaukee, WI