Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Frigidaire Freezer
Diagnosis was way too general. Not specific. Estimated cost of repair exceeded cost of replacement. I feel he stated everything that could potentially be wrong. Instead of making a true diagnosis. I could get the same info if I googled it.
Barbara D,
Big Spring, TXJustin H and Sears review
Justin did a good job fixing the problem as diagnosed by another technician. But the service and responsiveness leading up to the service was horrendous. By using another technician all Justin could do was install the part. However, with the lack of communication and the inability to talk to a real person, my $750 was a complete waste of money. I still have a fridge that does not work and at best dispenses a few pieces of ice here and there, and again I can't talk to a real person to get it fixed under the 30-day warranty.
Quinard A,
Suffolk, VAFrigidaire range
It would be a better review if the right part was ordered and the service technician what a show showed up on the first scheduled service date.
Ken R,
Rudolph, WIRefrigerator ice maker delivery system
Jose was professional and had the ice coming out of the door when he left. I have given him three stars only because adjustment he made did not last and I still have a broken ice delivery system. He explained what the glitch was and told me that I could reach up to clear the flap or door the ice comes through if it happened again. The ice cube and crush function in the freezer door has stopped working. I have reached up as Jose explained and I can feel the flap being open. I can see through it yet the cubes do not come through. I don't have a buildup of ice. It's all clean and it would appear that what we called for in the first place has not been fixed.
James T,
Los Angeles, CAIce maker not working
He is a nice guy but I've maker still not working
Tracey H,
Lisbon Falls, MEDisappointed
Took a lightbulb out of one of my lamps and put it in refrigerator. Charged extra for that even though website informed me that if he did something, trip charge would be waived.
Doreen P,
Boynton Beach, FLJob done quickly. Late for Appt
Had a 8-12am appointment window. He showed up at 1:30pm. When he did arrive he had the job done quickly. Just book the afternoon window and you'll be good.
Steven T,
Orcutt, CADino was fine...
Dino was fast and washer currently working. However, Sears Customer Service overall is HORRIBLE. You can only interact with AI and it is no help at all. Options for an update on technician arrival are null in void. Not customer friendly... Good luck!
Anjanette H,
Grandview, MODarious rate five stars
Darious is professional, focused on the job, and the work space is neat when he's finished.
Maxine S,
Randallstown, MDFridge Repair
The repairman was very nice, but it took over a month for the decision that it could not be repaired.
Vicki M,
Cheyenne, WY