Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Good repairman, but Sears handling
August 10, 2023
Overall rating

Samuel N. was excellent and diagnosed the problem. But because the first repairman got it wrong, I had to wait 6 weeks without a dishwasher because of Sears lack of sufficient staffing. I give Samuel N five stars, but Sears one star.

Steven W,

New York, NY
Good communication and repair
August 09, 2023
Overall rating

Sears ordered the parts and sent a technician to repair. Tech was prompt . Scheduling was easy. Only wish that Sears had Saturday hours as well.

Shermeen K,

Columbia, MO
Excellent service
August 08, 2023
Overall rating

We are so happy with the service provided by Albert to both diagnose issues and repair our refrigerator. Very friendly and knowledgeable and extremely pleasant to work with. i would highly recommend him to anyone.

David R,

Windsor, CO
Refrigerator repair
August 07, 2023
Overall rating

The technician was fine. However, how you handle the appointments is unacceptable. Changing them with little notice, calls on the day of the appointment saying your appointment for tomorrow is confirmed.?? The length of time waiting for the appointment is way to long. Very disappointed in your service.

Karen K,

Lincoln, NE
Text
August 07, 2023
Overall rating

Wish I would have received a call or text from the tech when he was on the way. All I got was a text saying 8-5 window. Just would have liked a heads up. Other than that, super nice tech and explained to me everything.

Judy C,

North East, MD
Service Review
August 07, 2023
Overall rating

Good and quick at the job, knew what he was doing.

Laura K,

Columbus, GA
Excellent service
August 04, 2023
Overall rating

The technician arrived with an assistant and they were great. Listened to our concerns, preformed a diagnostic, explained the findings and solution. They fixed it quickly and were mindful they were in someone kitchen so they were respectful and efficient.

Cybele R,

Waldorf, MD
Prompt and friendly
August 03, 2023
Overall rating

No complaints other than he obviously had just smoked a cigarette because he smelled very strong of one upon entering my house. I don't like the smell. Sorry. But other than this, he was nice, and friendly.

D.H.,

Blairsville, GA
Job done
August 02, 2023
Overall rating

He had the part and was able to fix it the same day.

Kimi D,

Bettendorf, IA
assistant to the main technician (Jamison H)
August 02, 2023
Overall rating

He assisted Jamison as needed to pull out and reinstall the wall oven unit and assisted with handling parts.

Isabel C,

Jacksonville, FL