Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Microwave diagnosis
Aaron seems know what he is doing. Quick diagnosis on our microwave and knew what is wrong with it.
Zahir NS,
Princeton, NCInformative
He kept me informed of his estimated time of arrival. This gave me time to run errands.
Novella H,
Ullin, ILGood Service Bad Pricing
Overall, good service on my recent oven repair. The technician notified me of delays at other worksites by phone, which I really appreciate. The tracking system regarding arrival time is pretty good. The not so good part about the service, ridiculous high labor cost, I felt like I was ripped off. I would have been better off contacting my electrician to do the job. The tech needs to get organized and clean up at the job site afterwards, don't leave it to the customer.
Customer in GA,
Atlanta, GACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1707506820411
Very nice man. Did a great job.
Very nice experience. Would recommend sears home services to my family.
Michael M,
New Whiteland, INGood Job Done
Antonio was able to get the dishwasher working again, and did so even though he was faced with a problem installation. He was pleasant and was able to explain the major problem to me.
Lonnie C,
Boerne, TXMicrowave repair
On time...and did a great job with repair. I could tell they knew what they were doing
Lunora V,
Little Rock, ARTech was great. Scheduling service was terrible.
Joseph did his best in repairing my Frigidaire range. Joe was professional and worked hard at troubleshooting and repairing my range. I did not appreciate the multiple cancellations of my service appoints by Sears/ A& E. My appointments were cancelled 3 weeks in a row. Service should have been completed Dec 27, 2023 and was not completed until January 17. 2024. I asked to speak to a supervisor when they called to cancel my appointments ( 3 times) and was told someone would contact me. I never heard from anyone. I had to escalate through my warranty company New Leaf who was able to reach a regional manager, who guaranteed the January 17th appointment. Unfortunately , my range was not repairable. Because of the multiple cancellations I now have to wait until February for a replacement.
Erin R,
Pittsburgh, PAgood job
the company don't give them enough time to get the job done he just fixed it and left without checking his work
David H,
Dallas, ORWasher
Devan, initial visit advised what was needed for repair. He then ordered the part advised of delivery date, however, there was a delay. The information regarding the delay was relayed to homeowner. There was communication throughout the repair process. On day of repair, an email was sent advising of repairman arrival. Devan, came in with all safety aspects, repair was done without delay. We are satisfied with entire process.
Melvin L,
Conyers, GAwasher repair
Good service polite appreciated on time clean well dressed. person
Gregory W,
Sierra Vista, AZ