Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Home owner
This tech today 12/26 was wondering and so was the 2 nd one on 12/15. But the 1st one Ronald. That came on the 12/4th. Didn't complete the job. He fixes the fan but didn't clear the lines. Even after I told him I have been finding water on the floor. Then he realized he needed to order a part. Said he shouldn't have fixed the fan with out all the parts. Then pretended to order the part. But didn't being that no one received it. Had to wait another 10 days for the second visit just to order the part. That tech said why there was water on the floor but did nothing about it. Had to wait another 10 to get the part and fix the fridge and now my hardwood floor under and if front of the fridge is ruined. Could have been prevented if the first guy Ronald did his job correctly. I would never use this company again. You can't even get a live person to talk to on the phone. My home warranty had to give me Ronald's number when I called he was not happy and gave me another number that you can't get a live person and was angry for me calling him telling me that my warranty doesn't pay his check.
Sandy M,
Pingree Grove, ILPromot and courteous
Sheikh was prompt and very friendly. Our claim was denied by our company due to the report from the technician. I'm not sure what was said to them, but the report they gave us does not match what we submitted our claim for. We are without repair to our refrigerator, and I have filed a dispute.
Diane C,
Chesterfield, VAFrog repair
Technician was great but appointment being from 8-5 was inconvenient with our work schedule and I received txts and phone calls with varying times of arrival
Wanderful P,
Tupelo, MSRight tech for support.
Apparently he is a professional technician who is skill in his craft. Prayerfully my refrigerator will continue to operate more efficiently. Thank you Rui
Michele K,
Staten Island, NYRepair of our oven
John is most knowledgeable about repairs of appliances. Most pleasant. We would be very happy if he were the one to come every time.
Carol S,
Freedom, INOven repair
Fortunately it wasn't a big issue, Steven removed the back & the board was reset. Unfortunately there was also a gas leak that Steven was unable to fix.
Nancyd F,
Dekalb, ILStove repair
Very professional Had no problem understanding What I needed to be done
William R,
Waukegan, ILWall Oven
Did a Good Job! And very knowledgeable on correcting the problem and making sure it was back operating
Kim R,
Florissant, MOAddition needed
The only thing needed is a way to talk with the service tech before coming to my home. It was in the directions but was never looked at.
Charles C,
Nortonville, KYIce maker
The technician was going to leave without checking the function of the icemaker.
Dale C,
Covington, LA