Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Good Job Done
Antonio was able to get the dishwasher working again, and did so even though he was faced with a problem installation. He was pleasant and was able to explain the major problem to me.
Lonnie C,
Boerne, TXMicrowave repair
On time...and did a great job with repair. I could tell they knew what they were doing
Lunora V,
Little Rock, ARTech was great. Scheduling service was terrible.
Joseph did his best in repairing my Frigidaire range. Joe was professional and worked hard at troubleshooting and repairing my range. I did not appreciate the multiple cancellations of my service appoints by Sears/ A& E. My appointments were cancelled 3 weeks in a row. Service should have been completed Dec 27, 2023 and was not completed until January 17. 2024. I asked to speak to a supervisor when they called to cancel my appointments ( 3 times) and was told someone would contact me. I never heard from anyone. I had to escalate through my warranty company New Leaf who was able to reach a regional manager, who guaranteed the January 17th appointment. Unfortunately , my range was not repairable. Because of the multiple cancellations I now have to wait until February for a replacement.
Erin R,
Pittsburgh, PAgood job
the company don't give them enough time to get the job done he just fixed it and left without checking his work
David H,
Dallas, ORWasher
Devan, initial visit advised what was needed for repair. He then ordered the part advised of delivery date, however, there was a delay. The information regarding the delay was relayed to homeowner. There was communication throughout the repair process. On day of repair, an email was sent advising of repairman arrival. Devan, came in with all safety aspects, repair was done without delay. We are satisfied with entire process.
Melvin L,
Conyers, GAwasher repair
Good service polite appreciated on time clean well dressed. person
Gregory W,
Sierra Vista, AZDid His Job
He came, did his job. It would have been better if the tech showed up on Dec. 27 like originally scheduled and not make us wait 2 more weeks for the next available appointment. We paid for the warranty and do not feel we are getting the service we paid for.
Elizabeth U,
Millers Creek, NCReview
Sad at the news he had to share but otherwise he did a fine job.
April S,
Troy, OHI'm the owner of the house.
He is polite. Doing a good job. Answer the question when we asked.
Patama O,
Los Angeles, CARefrigerator service review
Teddy communicated his arrival time and arrived on time. He was friendly and courteous. He tested the temperature of freezer and fridge, he pulled it out and vacuumed back and front. We were disappointed that he didn't have a brush to more thorough clean the coils.
Susan M,
Santa Cruz, CA