Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Quick Response
Called in the morning. Technician was here before lunch. Knew exactly what the problem was and fixed it quickly. Labor was quite expensive and 100% markup on part.
Shannon J,
Carthage, TXTechnician
Needs to take the shoes off ,before entering the house or wear some type of shoe covers....left the hardwood floor wet and messy.
Karina I,
Williamston, SCNever use Sears !!!!!
The technician was good. The company changes your appointment when ever they feel like it. Even the day of the appointment. NO CONSIDERATION OR RESPECT FOR THE CUSTOMERS TIME. I will NEVER USE SEARS AGAIN. I WAITED 3 & 1/2 months to have my dishwasher repaired......
Velma S,
Newport, DERefrigerator repair
David did a good job despite the fact we waited around until 4:15 for him to arrive; we had been told he would arrive between 8-12. Overall Sears has not performed to our expectation as they have made 3-4 visits to remedy the same problem, lack of cooling.
Randolph T,
Mount Pleasant, SCExcellent!
Luis was on time, courteous, informative, polite, and hardworking. He made sure to stay until the job was complete. He also cleaned up after himself as he worked on my dishwasher. He did an excellent job! Thank you!
Janea S,
Williamsburg, VARepair to Frigidaire Refrigerator
Darius repair was done timely and communicated with us in regards to his arrival time. However, I will never use A&E for repairs. Stay home a whole day and no tech came as scheduled. One service tech (Not Darious) came to my home with his pants off his a.. I had to do they job informing them that I received the part that was ordered. The first part arrived damage it was cracked. It took almost a month to repair my refrigerator. Would not recommend A&E to anyone.
Yvonne R,
Sykesville, MDDishwasher 3rd Visit Repair
The service that was provided met the requirements. He came an installed the ordered items. MICHAEL was not very conversational. After installing the parts he said he was done and left. He did not inform my wife that he had tested the repair. I am not sure whether the repair has fixed everything on the dishwasher, but I will report if it is not corrected. Thanks for the prompt repair.
Jeffery S,
Yukon, OKHe was perfectly fine but the process took a month
We called and the tech came out, ordered parts which came in 5 days. He can out 14 days after last appt. Was in the house mere minutes and said he needed different parents. Ordered them. They came in 5 days he didn't come for 14 days. He always gave us a window of 8-12 and would come out at 1130-1145. Which made the appt go past 12. I had other obligations at that time. After a month of ordering parts he informed us that the freezer was not repairable and we would get a called within 2 days with our options. Just frustrating.
Melissa B,
Va Beach, VADishwasher
Bryon was extremely helpful and patient. Always is very professional and knowledgeable. I really appreciate his kindness.
Latoya S,
Lansing, MIFast repair
Nothing against the repairman but Sears warranty is crap I've been waiting on repair serve for frig since July 10
Berneatha P,
Jacksonville, FL