Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Dishwasher Repair
June 25, 2025
Overall rating

Dennis was a nice guy he did what was expected He replaced the part on my dishwasher 👍🏼 after waiting for 7 and a half weeks To have a brand new dishwasher, that has never been used repaired😥 The repair service was good it's the waiting time to get the repair service is the trouble 7 and a half weeks is a little to long for a customer to wait for repair service Hire more repair technicians would be a big help is my suggestion!!

William B,

Ashtabula, OH
refrigerator freezing up in freezer.
June 25, 2025
Overall rating

very disappointed in the sears organization. It took a week to get an appointment . then they changed the app. ordered a part that I probably didn't;t need. rescheduled service. they then rescheduled 3 more times, finally someone came out and replaced the part a drainage hose, but that didn't;t fix it so we had to put hot water on the drain line until it defrosted, then it was fixed. $450.00 later, flat rate. Jesse was great though.

Samuel S,

Blue Bell, PA
Charlie
June 20, 2025
Overall rating

I would have given him 5 stars except he didn't do morning call like sears advertised. I waited all day till 4:37 when he came. Even if the call would tell me what number I am on his work sheet would have been appreciated.

Carrol B,

Wichita, KS
Good service but slow reponse
June 17, 2025
Overall rating

Marc, our technician, took the time to answer our questions and diagnose the problem with our Fridgidaire range/oven. However, it took three tries to get a technician out here. Not sure if the problem lies with Frigidaire, Sears or both.

KDB,

Dalton, MA
Refrigerator repair
June 12, 2025
Overall rating

Technician was on time, seemed to be very knowledgeable on our make of refrigerator.

Michael M,

Scarborough, ME
Refrigerator Freezer Appliance
June 11, 2025
Overall rating

Jason has many qualities, such as, caring, concernment, compassionate, trustworthy, and sincere. He appeared attentive to our concerns and needs. We would recommend him (Sears) to others.

Anniewaller L,

Macon, GA
Broken Refrigerator
June 09, 2025
Overall rating

We have had 4 appointments with Sears Home services. One was provided by Mitch which I paid for and 3 appointments from Kevin. Both have worked diligently on the fridge but have had no success. I would appreciate if you would have the technicians update the results so that I can use Assurance to cover the insurance so that I can buy a replacement refrigerator.

Doug P,

Morris, OK
Faulty timer
May 31, 2025
Overall rating

Excellent service, was fast to respond, fixed problem very quickly.

Karen B,

Martinsville, VA
dishwasher repair
May 23, 2025
Overall rating

Andre Luis was friendly, knowledgeable, and professional, and able to resolve my problem0

Meryl P,

Boynton Beach, FL
Knowledge and Listens
May 22, 2025
Overall rating

Upon arrival I explained the noise that the ice maker made and Kenneth knew right away what the issue was. He corrected it and made adjustments to prevent from happening again.

Kenneth V,

San Antonio, FL