Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Technician good-Sears not acceptable
Paul has been as helpful as possible without the correct parts being sent. He has spent his and my valuable time repeatedly over 4 months in a situation that needs to be resolved with a replacement range. Parts are not available. Sears is not responding according to the contract.
Julie N,
Fort Collins, COHope it makes ice
He double checked his work and was very Knowledgeable
Paul G,
Memphis, TNHome owner
Brandon. N was very professional and knowledgeable of my situation with a water leak he checked out the system and discovered the problem and fixed it me and wife are very happy now thank you.
Kenny B,
Cross, SCKind and knowledgable
Tadd, discover the problem quickly and corrected it. He was kind and very knowledgable. The only downfall was it took 3 days of waiting from 8 am.- 5 pm. before having someone keep the appt. which was not Tadd's fault.
Shirley B,
Dryden, NYDishwasher latch
Efficient. Performed the replacement quickly and effectively. On time for the appointment.
Paul T,
Cabot, AREfficient
Got the problem solved and replace parts fast and nice.
Kuochiang C,
Mcpherson, KSFrigidaire repair
Paul was very professional, but the repair quote was ridiculous. I can buy a new dryer for the quote
Denver G,
Kingwood, TXGood
I can't evaluate good. The drawer of my refrigerator was not changed, per my request, the drawer was damaged and I asked to change it, but Frigidaire is a bad company that do not authorize a good service. I asked to change the drawer, but the technician cannot do it That was for me a Poor work
Olga M,
Arecibo, PRRefrigerator repair
Though he arrived late in he contacted me prior to his arrival. Once here he took care of the repairs promply.
Craig H,
Denison, TXThank God for Bernard
I have had the worst experience with the tech that they kept sending for my fridge repair. A lady named Jessica came 4 times and kept changing parts that did not work. Twice she was a no show with No Call. I kept calling and kept getting someone from India, can't understand them and they can't understand me, disgusting, horrible and very frustrating. I If it wasn.t for Bernard I would be going to an attorney. Since Nov 23,2024 until Bernard came and called Frigidaire direct and found out the right part, my many calls being answered in India were totally use-less. The lady that was coming was Jessica, twice she was a no show no call. She used the excuse our part wasn't here. All our parts were here in 2-3 days, she even told me to ask for a senior tech. When I called India the lady from India thought it was a name of the company. HAHA. It was the worst experience in my 83 yrs. When they finally sent Bernard from Casa Grande he called direct to Frigidaire factory talked to some there and they immediately sent the right part and Bernard came a few days later and fixed the fridge. From the beginning of Oct.23rd 2924 until Jan 9th 2025 my fridge was finally fixed.
Nancy A,
Florence, AZ