Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Appointment Scheduling Poor
The service provided by the tech was fine. However the scheduling tool used by Sears is very poor. They provide a 9 hour window only, with no further narrowing of the window. So I end up having to stay home all day waiting for the tech to text me right before he comes. I received automated email and text from Sears stating there was more specific timing but it provided nothing. The scheduling system and process is broken.
Don B,
Lyons, CODishwasher repair
He worked diligently but was not able to get it to work.
Babetta A,
Axtell, TXHe was fast and efficient
Great job Wayne, thanks for giving me back my refrigerator.
Lorrie G,
Bella Vista, ARGE refrigerator repair
Knowledgeable on product. Friendly and straightforward on analysis. Unable to repair was a disappointed
Gary S,
Charleston, ARHome owner
Very good would liked if he could have come earlier
Emmett M,
Picayune, MSDishwasher tepair
Tech was very good worked quickly and did a good job
Judy A,
South Kent, CTGreat service
Our service representative was professional and friendly. Would easily recommend.
Trina P,
Monticello, INEric C is a great worker
Your business sucks. First of all you could get some humans not AI and then be truthful.
Rhonda C,
Williamsburg, KYGood but impersonal
Very quick and efficient which is good. But very impersonal. That doesn't make you a bad person or bad employee just not a people person.
Lynn N,
Gadsden, ALMichael was great
Michael does great repair work. The service program around him is what can use some improvement. They might need to hire more workers or give better estimates on arrival times.
Shaun G,
Jacksonville, NC