Frigidaire Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.4K


Average Rating

4.7/5

Four stars
February 20, 2026
Overall rating

Very nice and pro,*fessional keep up the good work sir

Sabrina J,

Miami, FL
Awful customer service
February 17, 2026
Overall rating

Tonny the technician did his best. The company waisted 3 days of my time being unresponsive and inaccurate in their service. Their service window is NOT in the best interest of the customer and there is nobody to talk to. Their text messages are inaccurate. Everything relating to the company was substandard. Would not recommend Sears Home to anyone

Velma L,

Odenton, MD
Excellent repair by Robert, Technician
February 11, 2026
Overall rating

Robert was respectful and knowledgeable of the icemaker issue. The reason I didn't give this five stars is because of the long window, 8 AM to 5 PM, waiting to get a call that Service is on the way. This is no fault of Robert. I had an appointment a couple of weeks ago and waited at home all day and it was canceled later in the day . This was the second time I had to stay close to home. A shorter window of time would be much appreciated.

Karen P,

Sedona, AZ
Freezer crack repair.
January 30, 2026
Overall rating

Ricky did a great job. It took a while to complete due to unavailability of parts but he was very efficient when it did arrive. Nothing to do with Ricky but feel like you could do with a little less text messages and emails.

Elaine B,

Kenyon, MN
Timing
January 08, 2026
Overall rating

Overall he was good, he just came a little later than the time projected stated.

Monique H,

Portsmouth, VA
Jeffrey service technician
December 23, 2025
Overall rating

he was very professional and pleasant. I was glad he was able to fix my dishwasher.

Charlene H,

Randallstown, MD
Chad
December 10, 2025
Overall rating

Very knowledgeable about the parts that needed to be replaced. Worked in a timely manner. At this point, he fixed the problem.

Valerie P,

Sherwood, AR
Owner
December 09, 2025
Overall rating

Quick and easy and explained what he was doing. Nice guy.

Al N,

Laughlin, NV
Service Visit
November 13, 2025
Overall rating

Karl examined our refrigerator for an awful odor that we have noticed for the last 3weeks. Upon checking everything he couldn't find anything wrong and gave us advice on how to get rid of the odor. Not fixed, but we will try his advice.

David S,

Mount Pleasant, SC
Fast
November 08, 2025
Overall rating

The service was provided promptly. The technician worked quickly and completed the repair in a timely manner demonstrated excellent efficiency.

Arlisha C,

Erie, PA