Frigidaire Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.7/5
Quick & Friendly Tech
Aaron was very professional and knew exactly what he was doing. He replaced the parts and made sure before he left the dishwasher was running as it should. Thank you so much. Aaron, your work is appreciated.
Tansy P,
Newport News, VAGood Experience
Overall I am Very Satisfied. Sonny, on both visits arrived in the expected time-frame and went right to work determining the parts needed on the first visit as well and the actual installation visit. I was deleyed in completing this survey because I wanted to ensure everything was working properly. After all repairs were complete I needed to wait a couple of days to actually see if the Ice Maker was operating normally. It wasn't as it made grinding noises when delivering ice. I pulled out the Ice Maker module l and found several ice cubes behind the Ice Maker module which was preventing the unit from being fully inserted into place. Once I removed those ice cubes and reinserted the Ice Maker module fully into place all was fine and it has been operating normally since that time.
Richard A,
Hot Springs Village, ARWall Oven by Fridgedaire
I have no idea why my walll oven that had stopped working was refused support after the part ordered didn't fix the problem. Of =course when your oven stop working there will be a few bus=gs hiding. It hs been three months since it stopped working. I was told all home warrenty and servioce cpompany use that as a reason not to repair/replace. I am unhappy.
Deanna M,
Austin, TXFridge repair
High cost of repair and parts! Communication issues like time of service and getting in the property!
Nemesio E,
Concord, CASigned sealed delivered
Dave was very friendly and acted quickly to resolve our issue. He was in and out of less than an hour so far no more water leaking from our fridge.
Madilyn B,
Cleveland, OHGood Service
Ricky wasn't able to fix the issue, but talked me through the issues and was respectful of my home.
Naomi P,
Austin, MNService technician
He was good. BUT YOU NEED TO GET CONTROL OF YOUR BOTS. THE CONSTANT TEXT MESSAGES VOICEMAILS AND EMAILS WERE A MAJOR ANNOYANCE. NO FEWER THAN 25 NOTIFICATIONS, mostly all repeats. Even though I responded to texts, the same message would come three or four times per day, interrupting my work. It was such a frustrating annoyance that I probably would never use your company for a repair again.
Geraldine H,
Wilmington, NCContinuing issue
My issue with dishwasher has been since 2nd week of Jan 2026. Three technicians, multiple visits multiple parts. I was told by loyalty dept yesterday that technician has to notify supervisor that the dishwasher is still not working despite mult parts and mult visits. I was given an escalated appointment for today because of all the issues and I have had. I have contacted BBB and have a sears advocate working on my case.. This technican very polite but told be today that it is verified that the dishwasher is still not working but it is not up to him to notify anyone.
Joan P,
Tyngsboro, MARefrigerator Diagnios
He showed up. He confirmed my diagnosis of a failed Evaporator fan. He told me that he could not guarantee that I would receive the correct part. He also said that He would have to order that part, and he expects in in 7 to 10 days. He also said that the price including the diagnosis charge, would be %650 to $700. My answer was for a $25 part. he was reluctant to give an exact quote on the part because while he requests parts he doesn't do the actual ordering
Stuartjudy L,
Clear Lake, MNService
He was very knowlegable and fast. I'd recommend him to anyone.
Gary F,
Selinsgrove, PA